1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Pigeon Forge, Tennessee
Positive section of review
I like the laundry room. I wash and dry clothes. Had to buy the washing soap. The hot tub was nice. The pool was nice and the slide was fun. The bed was comfortable and love the little porch. Everything was great.
Negative section of review
I had 3 people in the room but only had 2 wash clothes and to keep going and asking about extra wash clothes. could have a little bottle of dish soap to wash dishes.
Waco, Texas
Positive section of review
I truly have no words. ... So so dissatisfied. Bugs in room...bugs everywhere all night . Very uncomfortable.....almost 90.00 for what ????
Negative section of review
Not sanitary.10 bugs and I walked in at 1 30 am . Not clean .I honestly don't even think my sheets/ pillows and very thin blanket had been cleaned .....it was the worst experience and I checked out at 8 am
Tucson, Arizona
Positive section of review
The neighborhood was pleasant and the owners were very responsive.
Negative section of review
The property could have been cleaner and some of the facilities could have been updated. The sound proofing could have been more effective ,as we heard a lot of noise coming from the main house.
Washington, D.C., District of Columbia
Positive section of review
Hotel convenience to what I was doing.
Negative section of review
Lack of water glasses in the room. Breakfast at 9:45 was lacking product and the potatoes and eggs were cold.
Houston, Texas
Positive section of review
Everything that it's super cold
Negative section of review
There's nothing to complain
Grapevine, Texas
Positive section of review
Beautiful. Staff excellent !
Negative section of review
Nothing
Tampa, Florida
Positive section of review
View from room and location
Negative section of review
Room smelled dank and musty. These rooms need to be updated. Not up to the Westin standards.
Orlando, Florida
Positive section of review
Facility, water park.
Negative section of review
"A pain in the neck" They charged me twice for the stay. Through their 3rd party when I booked and directly from the hotel. I claim it. They fought it. The charge came back the next month after I did my 2nd check-out. The 2nd time, I went there with a party of 8 people. There're great places where you can stay, enjoy and spend your money without paying twice.
Hays, Kansas
Positive section of review
It was goood
Negative section of review
No complaints
Orange Beach, Alabama
Positive section of review
Location
Negative section of review
The sink in the main bathroom leaked, the washing machine leaked, the dishwasher leaked and there were no wash cloths to take it bath