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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Fort Worth, Texas
Positive section of review
Nothing there was nothing but a waist of money I had no coffee pot the pool was horrible spiders and leaves the room was full of flys and the juice in the morning had bugs in it there was no toiletries the tv did not work finally the front desk guy come and fixed it after we had been there 5 hours. The lady at the desk told me plastic wear was only for breakfast and whenever breakfast time come the muffins were not even eatable. There was stale bread and no waffles. Floors were filthy and every time I had to take the elevator I was so scared it was going to break.
Negative section of review
Nothing there was nothing but a waist of money I had no coffee pot the pool was horrible spiders and leaves the room was full of flys and the juice in the morning had bugs in it there was no toiletries the tv did not work finally the front desk guy come and fixed it after we had been there 5 hours. The lady at the desk told me plastic wear was only for breakfast and whenever breakfast time come the muffins were not even eatable. There was stale bread and no waffles. Floors were filthy and every time I had to take the elevator I was so scared it was going to break. The lobby was full of boxes of furniture. And the set up of the room was so inconvenient
Amarillo, Texas
Positive section of review
The freshness of the facility, the facility seems to be newly remodeled. The front desk staff and I were laughing at how the GPS seems to take a circuitous route to the facility when there was shorter route from the highway. Very friendly staff and easy check-in.
Negative section of review
None
Brenham, Texas
Positive section of review
I loved the experience with my daughter. It served our needs extremely well, and there is definitely care and attention put into the operations. If you are ever trapped in Brenham, TX, the Coach Light is your first and only choice!
Palo Alto, California
Positive section of review
The location and access to room were very good, it was nice that the property was not enormous.
Negative section of review
Breakfast foods provided in room were minimal but I prefer to go out to breakfast anyway.
Phoenix, Arizona
Positive section of review
Bus to the hotel was convenient Large room Excellent condition Clean
Negative section of review
Breakfast Mattress
Tulsa, Oklahoma
Positive section of review
Bed was comfy. Nice that you had smoking rooms. Shower was good.
Negative section of review
You guys have roaches. I saw a few in the room. I saw about 5 so I know there was many more.
Indianapolis, Indiana
Positive section of review
The driver for the shuttle was entertaining and very friendly.
Negative section of review
Better options at snack bar.
Page, Arizona
Positive section of review
Spacious room, comfy beds, and had hot tub all to ourselves!
Negative section of review
They double charged me for an upgrade, which needs to be fixed asap!!! I booked the room, and Booking.com asked me if I wanted to upgrade to a room with a balcony view of Lake Powell, so I upgraded on Booking.com. But, the hotel ALSO charged me extra, so they did NOT honor my price guarantee and double charged me. 😡 The shower leaked, very hard to turn off. The walk-in shower also had a large space between the shower glass doors, so the water leaked all over the floor. I do NOT rate this hotel at 8.0. It should be a 2.0 or less if I am not refunded the overcharges.
Los Angeles, California
Positive section of review
The location and the host was so cool, great to stay here
Laredo, Texas
Positive section of review
Everything was amazing! 🥰
Negative section of review
Loved everything! Keep up the amazing work! 💪🏼💪🏼