1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Miami Beach, Florida
Positive section of review
-Nice location in the middle of the city close to the beach. -Late check in, the property messaged us the code how to get into the building and our room but we still found it a bit confusing that we had to take a gate called labeled 1816 to get to our room which was located on 1818 Meridian Avenue.
Negative section of review
-We never saw any personell beside the cleaners. I was happy we got into our room around 1030 pm in the evening. But I expected someone from the reception to show up at some point to greet us and to see if we needed something. There was a room labeled 'Reception' on the 2nd floor. We went knocking there a few times within their published opening hours but no one answered that door. -The air conditioning outlet was blowing directly onto our sleeping area. There was no option to reduce the intensity of the AC fan, we could only switch it on or off. -The bed was quite small.
New York, New York State
Positive section of review
The staff t the desk immediately addressed our complaint about the mattress and moved us to a different room, which turned out to be a nice upgrade.
Negative section of review
Stains on sofas, chairs, rugs. The two rooms we had would benefit from an upgrade. Insufficient places to plug in, and not one USB or USB-C.
Sarasota, Florida
Positive section of review
Breakfast was poor and your stuff trying to count every piece of bread. Every piece of sausage. Shane on you…..
Negative section of review
Breakfast was very poor. Shame to offer that kind of food in USA 2024. That is good for motels 2**
Orlando, Florida
Positive section of review
"Location,This hotel couldn't be better situated for exploring the vibrant city it calls home.
Bedford Park, Illinois
Positive section of review
The breakfast was excellent & the staff was very prompt in moving me and my husband to a new room
Negative section of review
The first suite (room303) had bed bugs after my husband & I was bit multiple times I took pictures and killed the bedbug because I didn’t want it to travel no more then it had already then I went straight downstairs to tell them they informed me they was going to move us once management got there and we would be compensated once pest control came on Monday to check the room out So fast forward to Monday morning before checkout I asked them and they said pest control didn’t find any active living bedbugs I said that’s because I killed it I have pictures and videos all they had to do was find the dead one on the towel and test that… So they did absolutely nothing about it other then move us to a different room and I’m very upset I paid over $250 per night to be here and this is what I get in return
Orlando, Florida
Positive section of review
I liked the lobby. However the quality of the lobby did not match the quality of the room.
Negative section of review
The walls were dirty. The room door looked as if it had been broken into. The lamp was rusted. The room overall did not provide any comfort. We ended up leaving and did not staying at all.
Asheville, North Carolina
Positive section of review
It was clean, the staff was friendly and everything was provided for a comfortable stay.
Negative section of review
Parking was a little tight my door was dinged.
Austin, Texas
Positive section of review
Overall stay was good location,and staff, but facilities where dirty.
Negative section of review
Floors where slick to walk on, mirrors where full of face prints and palmprints,
Southaven, Mississippi
Positive section of review
Thanks for cancelling out reservation last minute
Negative section of review
Very irresponsible to overbook
Warren, Michigan
Positive section of review
The location is nice
Negative section of review
The property stink as soon as you get on the elevator the hall way stink and has stains all over the room had stains on the sheets and cigarette burns ok the covers carpet was very dirty as well we never stayed we got our money back asap