1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Tempe, Arizona
Positive section of review
I had a bad experience at this hotel. The room was dirty and it had bed bugs. I was bitten by bed bugs and I had brought it to the attention of the staff. They were not that helpful. One (Sonja) of the staff did mention and showed me their bed bug bites after staying there prior to my stay. They were supposed to have refunded me my money but I have not received it from booking dot com yet. The main property manager wouldn't talk with me. He basically talked over me and was unapologetic and banned me from the premises because I wanted to be accommodated for the inconvenience. He yelled at me and cursed at me on the phone. His name was George.
Negative section of review
Refer to the above column. They left trash overnight and part of the following day. Drug addicts and prostitutes also frequently were roaming around through parts of the day and night. Rooms are outdated in many of the residents. I had to be moved from my first room because dog hair was on the comforters and I was moved to another room that had bed bugs which indicated in the "What did you like?" Column. I will never rent a room at this location and I will never refer anyone else to either. It was a nightmare and I still haven't received my refund which booking.com promised that it would be processed in full in the amount of $394.60.
Troy, Michigan
Positive section of review
Friendly front desk check-in. Morning front desk is the "going to put a smile on your face" kind of guy! Two thumbs up for the staff. As for the property and being the budget travelers we are, this is everything we can hope for in a motel, Great rate, very clean rooms, comfortable bed and room furnishing and a decent continental breakfast to boot. Does have a restaurant/bar but the hours were limited which we missed. Yes, the motel shows a little bit of age with a few nicks and dents here and there but over-all the workers take pride in the place, and it shows!
Negative section of review
No negatives whatsoever with this place.
Virginia Beach, Virginia
Positive section of review
Check in experience. We just showed up after a long day on the road. The young lady behind the front desk was very courteous and advised us to make a reservation online. We did and she upgraded us from a city view to ocean view suite. That's as good as it gets!
Negative section of review
Nothing.
Palm Springs, California
Positive section of review
Filthy since we open the door! Floor full of dust, Mattresses so hard not comfortable at all
Bridgeton, Missouri
Positive section of review
Location and how easy to get in and out of the hotel. Also the quietness of the hotel.
Negative section of review
I did not like the bathroom, I would like to have had a double sink in the bathroom.
Washington, D.C., District of Columbia
Positive section of review
The location was fabulous very close to everything.
Negative section of review
There were steps when you first come in and not easy with luggage.
Tampa, Florida
Positive section of review
The rooms can be upgraded a little more
Negative section of review
The staff was awesome
Los Angeles, California
Positive section of review
Location, and staff
Negative section of review
The shuttle drop off, dropped me about a mile and a half away from my desired location
Flagstaff, Arizona
Positive section of review
Staff and location
Negative section of review
Nothing