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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Panama City Beach, Florida
Positive section of review
The rooms were clean, a/c worked well, and all the appliances worked well. The pool was clean. The location is nestled close to family activities, a theme park and a zoo. My kids loved it. We will be back.
Negative section of review
I have no complaints.
Ashburn, Virginia
Positive section of review
The staff was very helpful with the issue I had in the room also the convience store in the lobby was a plus and stocked properly
Negative section of review
I was completely disappointed and disgusted with the level of cable channels and the television had major issues so I purchased the WiFi to be able to watch my fire stick on my laptop and the service did not work at all so it was a waist of my money and the straw that broke the camel back my room on the 3rd floor was in the vicinity of the rented party room basically over the top of the party room a group had a party in which was started around 8 pm and continued until I could not take the loud music which decorated the purpose of me getting a room of that magnitude and paying that amount of money to just have to listen to unwarranted music so I had to checkout around 1150 pm because the party downstairs totally destroyed me tranquil relaxation with my fiancé this is unacceptable I am a Hilton Honors member and I did not get that valued feeling
Crestview, Florida
Positive section of review
Love the breakfast! Love all that is offered. The coffee is also very good.
Harrisburg, Pennsylvania
Positive section of review
The breakfast was good and most of the staff was very friendly and helpful.
Negative section of review
The shower was covered in mold and there was trash on the floor. Also the pool was closed with no reasoning which the pool was the main reason we booked this hotel.
Omaha, Nebraska
Positive section of review
Location to airport. Reasonable price compared to other hotels in area.
Negative section of review
Hotel had been hit by lightning a few weeks ago so was having ongoing problems related to that —no elevator, etc. That should have been disclosed by booking.com, but it was not. The one employee in the building was having to run up and down stairs to troubleshoot tvs and outlets in rooms that still weren’t fixed and leaving front desk unattended. We waited 30 minutes for her to get downstairs to check us in. No signage to tell us what was going on, place just seemed deserted but we had made non refundable reservation so kept calling front desk and booking.com to find a way to get checked in. Hotel should be allowing another employee to assist with troubleshooting so front desk can be managed. In all the hotel was not as nice as other Country Inn and Suites we have stayed at.
Dallas, Texas
Positive section of review
Staff was friendly and had a good breakfast. Comfortable king bed.
Negative section of review
Smokers city. Didn’t know it was a long term stay. Yelling and fighting outside room both nights. Basketball goal was broke. Water leaks outside my front door. Kitchen wasn’t clean.
Wisconsin Dells, Wisconsin
Positive section of review
The ability to use all the different locations.
Negative section of review
The mattress for the bunk bed was a jail mattress. My room got canceled without my knowledge. The staff was very rude at the hotel and the resturaunt.
Boston, Massachusetts
Positive section of review
Hotel was nice. Location was great.
Negative section of review
We were on the side where trash dumpsters were and were woken up in the middle of the night by trash being picked up. Also did not like the breakfast. Huge selection including a waffle maker (which I know a lot of people like), but low quality ingredients. Once again I realize most people like that, but I am, admittedly, a bit of a food and coffee snob.
Cayucos, California
Positive section of review
Rooms are spacious.
Negative section of review
Coffee was horrible