1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Diego, California
Positive section of review
The Breakfast was good and the room was fair. We requested the sheets to be changed because they were not. When we returned from dinner the front desk told us they had left the sheets on the bed. They didn't even change the sheets we had to make the beds ourselves. Once we removed the top sheets, we noticed some blood stains on the bottom sheet, so we didn't sleep in that bed. It was the bed nearest to the patio. The location of the hotel was great and good parking.
Negative section of review
Clean sheets and the staff make their own beds. Also, vacuum the floor better, but we didn't ask them to do that.
Van Horn, Texas
Positive section of review
Evening bar/restaurant was nice. Was crowded after awhile.
Negative section of review
Received email that my reservation of a couple of months was modified. Called the hotel to change back to original dates & confirmed the two rooms. Upon check in we were only given one room. Checked online to get another room, but no vacancy. Used booking.com, so I am not sure if this mix up was because of using third party or the hotel staff.
New Orleans, Louisiana
Positive section of review
Great location, breakfast bar and facilities
Negative section of review
The elevator kept going out = the stairs
Chandler, Arizona
Positive section of review
Location and also the cleaning staff
Negative section of review
The room smelled like dog food and the pool water was salty
Savannah, Georgia
Positive section of review
The room is always so clean.
Negative section of review
The breakfast served to guests is basic.
Montgomery, Alabama
Positive section of review
Location and staff awesome
Negative section of review
NA
Houston, Texas
Positive section of review
That the room was clean
Negative section of review
You can’t have pets, you can’t have any visitors at all if they see anyone they come and check your room. the pool was very dirty and the water in the pool was hot
Dallas, Texas
Positive section of review
The location
Negative section of review
The sofa inside the room had stains on it. The soap dispenser in the tub had mold on it. The fridge ran throughout the nice and the AC rattled if it was set cooler than 70. No one told me upon check in that I needed to ask for my room to be serviced.
Nantucket, Massachusetts
Positive section of review
Wonderful!
Miami, Florida
Positive section of review
Location
Negative section of review
They do not respond to messages thru the booking app