1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Basking Ridge, New Jersey
Positive section of review
They did not have the booking even though we had a confirmation number. The front lobby was crowded and you could not hear the receptionist. We did get a room but it was not what we expected. Breakfast was the worst I have ever had in any hotel. Plastic and paper and the buffet had non existent choice.
Negative section of review
Nothing
Houston, Texas
Positive section of review
The location was very convenient as I was at the MD Anderson Hospital for treatment. The room was very comfortable and clean.
Negative section of review
The front desk staff and manager did not perform well when there was a tornado event while we were there. They seemed clueless, and did not give any directions to those of us who were in the reception/restaurant area at the time. They did call to guest rooms about two hours later to ask if we needed anything, which i thought was weird. Also, the space allocation and use on the reception floor is poor. Special events were taking place while we were there, and that limited guests' use of the public spaces. On Saturday, a graduation event was taking place, and guests had a difficult time making their way through the group that had reserved space on the fifth floor. Something should be done about this.
Palatka, Florida
Positive section of review
Breakfast was sensational. The location was great and the view from the window was amazing. All the staff were great!
Negative section of review
Nothing, everything was excellent. 😊
Marietta, Georgia
Positive section of review
Location was perfect for what I needed for the night. Easy access to I75 and restaurants and other local businesses.
Negative section of review
Many people loitering around the property. The room next to me had kids that kept knocking on my door. I believe the property rents rooms for people to live in. The room smelled like smoke and the room was not well kept.
Atlanta, Georgia
Positive section of review
Fresh, Clean, “like new” Property. Just opened after a complete renovation..Attentive staff and great night sleep.
Negative section of review
Nothing to dislike
Atlanta, Georgia
Positive section of review
Location was great. Staff were all great. Parking was easier than most. Bed was very comfortable.
Negative section of review
Room was very small. Bathroom door would not stay closed. Soap dispenser was not convenient.
Miami Beach, Florida
Positive section of review
Location was great. Also the security.
Negative section of review
Outside areas need cleaner and upgraded
Aurora, Illinois
Positive section of review
actually really nothing
Negative section of review
Room was outdated and small and smelled. Price was ridiculous but I guess you get what you paid for. I actually checked out a day and half early and no refund for that time. Will not use again in near future neighbor room to the left and across the hall kept banging and slamming the doors and knocking and trying to open my room door very unsatisfactory to say the least
Park City, Utah
Positive section of review
The hot tub
Negative section of review
The parking
Jackson, Wyoming
Positive section of review
Rustic.