1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Honolulu, Hawaii
Positive section of review
I had room 1404. Being in a full ocean view room was great! As soon as I checked in, the door was opened by a stranger while I was getting dressed. Staff came to change keys but I discovered the door was not latching and anyone could access the room.
Negative section of review
I paid extra for the upgraded room but when it was discovered the door was not secure and maintenance would need to come to fix/secure the door…I should have been compensated or at least given a partial credit.
Quartzsite, Arizona
Positive section of review
Staff was helpful and friendly Air blew super cold Bed was comfortable Quiet
New Orleans, Louisiana
Positive section of review
Clean and upscale, extremely nice, responsive and helpful staff
Negative section of review
The sofa was uncomrtable, there were a few missing items in the kitchen, there were issues with opening the door when coming back from the gym/pool
San Antonio, Texas
Positive section of review
Staff was cordial and helpful. Room was comfortable.
Negative section of review
Breakfast is pitiful. Why bother serving it?
SeaTac, Washington State
Positive section of review
Room was fine. Location as expected near airport.
Negative section of review
Breakfast was pathetic, unless you want waffles and syrup. Would have appreciated a real mug for coffee. More healthy choices. How about scrambled eggs? Some bananas? Plain yogurt?
Spokane, Washington State
Positive section of review
Location was great, clean, private, comfortable.
Negative section of review
Would have liked a regular coffee pot instead of pods.
Chicago, Illinois
Positive section of review
everything.
Negative section of review
maybe a little salty on the parking cost. maybe a little discounted rate for the checked guests.
Orlando, Florida
Positive section of review
Every think
Negative section of review
Nothing
Balch Springs, Texas
Positive section of review
Everything