1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Kingston, New York State
Positive section of review
The main hotel is nostalgic, and well thought out. Very nicely renovated. The breakfast was very good, lots of choices for all different tastes. The room was simple, pretty, and very roomy. We appreciated that the windows open for some fresh air. The locations we all downtown, offering easy access to shopping and eating.
Negative section of review
We stayed in a different location, just 2 blocks away and was a little disappointed that there was not a common area/lounge to sit and read a book, or an ice machine. We also could not figure out how to use the air conditioner, but opening the window was good enough. Again, not staying in the building that has the main desk was a little strange for us. Please be aware, when you book a room, you might not be staying in the main building where all the amenities are located.
Richmond, Kentucky
Positive section of review
Our room had dirt and mold on the window. Ceiling in bath was dirty and stained. Tile falling off molding and dirty caulking around tub.Failing batteries in tv remote. When I told manager in the morning , he just seemed uninterested.. Staff was not dressed proffessionaly.
Negative section of review
See above
Alpharetta, Georgia
Positive section of review
I liked the comfortability of making the reservations as well as customer service representatives located at the front desk.
Negative section of review
There were vehicles taken up 2 parking spots in the parking lot as well as the 3rd floor where my room was located smelled just like drugs.
Florence, South Carolina
Positive section of review
I liked the hard floor rather than carpet. Bed was comfy. For the price, was great.
Negative section of review
Would have liked small table by chair. Door did not seem to shut tight and secure.
Monroe, Michigan
Positive section of review
All staff are friendly and professional. The rooms are always clean.
Charlotte, North Carolina
Positive section of review
There so cool an understanding thank you
Charlotte, North Carolina
Positive section of review
Clean and smelled fresh
Negative section of review
Nothing
Las Vegas, Nevada
Positive section of review
Beautiful for the price
Negative section of review
Couldn't control room temp
Somerville, Massachusetts
Positive section of review
Helpful front desk
Negative section of review
Our room needed updating, so far from airport and lots of traffic for slow getting there
Le Claire, Iowa
Positive section of review
The privacy
Negative section of review
N/A