1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Myrtle Beach, South Carolina
Positive section of review
Elevator access to the doggy bathroom. It was right off the beach. Security measures with the key guards are great and the continental breakfast was well cooked.
Negative section of review
I have not received my deposit refund after our stay. The amenities were not the best and shouldn't be charged separately for them. I
Huntley, Illinois
Positive section of review
Breakfast in the morning was very nice. Lots of good choices. The facility was extremely clean.
Negative section of review
There wasn't anything I did not like. It is pretty expensive considering the location. And I really wish it had a hot tub I was looking forward to that upon my visit.
Tempe, Arizona
Positive section of review
Great location; spacious clean and well appointed apartment; easy self check in
Negative section of review
None
Kalamazoo, Michigan
Positive section of review
The room was decently cheap, and close to where I needed to be.
Negative section of review
The front desk lady charged me for the stay, and then tried to make my family and I leave if we didn't pay again because my "card declined." The payment went through on my end and was cleared, not pending, to the hotel. They wouldn't listen to anything I said and insisted I paid again. I refused to pay again and only when a new woman came in to the front desk was my payment located in their system, as i had been explaining. House keeping didn't come a single time, despite us directly asking the front desk to send them up directly for a spill one of the kids had. We got no new towels, wash cloths, our trash was never emptied. Our AC didn't work, the hair dryer didn't work, the tv didn't have half the channels it listed. Overall, not a good experience at all. The facilities wouldn't have been as bad if it wasn't for housekeeping neglecting our room & the incredibly rude staff.
Columbus, Georgia
Positive section of review
Beds were comfortable. The place was well decorated.
Negative section of review
I had an issue with the door not being able to lock. I found out about the issue the next day and I went to report the issue. Instead of seeking out a solution, the front desk argued about how long I’ve been at the hotel and didn’t bring up the issue before, as if I was expected to know about the door not locking the day of. I told her, I don’t care if the issue occurred 5 seconds ago, the issue still stands where I have my baby and my personal belongings in a room where any stranger can walk in. I ease the argument by simply asking “can I just please just get ahold of a manager” she says okay, and then after speaking with someone on the phone she gives me a new room right after she said they didn’t have any more rooms available for today.
Dania Beach, Florida
Positive section of review
Free airport shuttle. Convenient. Room was fine.
Negative section of review
Nothing exciting about the breakfast bar… ok food, but for the price of the room, one would think breakfast should be included.
Los Angeles, California
Positive section of review
Close to gas station and bus stop
Negative section of review
N/A
Sanford, Florida
Positive section of review
Large clean comfortable room
Negative section of review
nothing in particular
Cleveland, Ohio
Positive section of review
Host was very responsive
Negative section of review
Could hear neighbors threw the walls,was not the cleanest inside but could have been worse
Panama City Beach, Florida
Positive section of review
It was great
Negative section of review
Everything was perfect