1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Flagstaff, Arizona
Positive section of review
I like the property especially because of its staff. The lady on the desk during the night promised me that she would leave some notes and recommendations for the next day travel to Grand Canyon. And i was so amazed to see in the morning that very structured hand written notes along with Maps were handed to me by “shy” (sweet girl in the morning shift). I must apologise to the person who prepared all the notes for forgetting her name. But her recommendations made my trip very efficient and specially the city of “Williams” (neat and beautiful town on route 66) More positives - - A burritto restaurant at 2 minutes walk (only drive thru is open so if you are walking, place your order at the collection counter) - Adjacent Gas station, that too with very helpful staff (gave good recommendations for Route 66) - Designated smoking area next to parking - Souvenir magnets (must buy at the hotel as they are cheapest here)
Negative section of review
Pool Quality could be improved
Baltimore, Maryland
Positive section of review
The front desk associates were fabulous! We needed the AC adjusted and the serviceman was pleasant.
Negative section of review
The valet workers weren't attentive to us. They had a lot of smiles for the white patrons but we were ignored. We had to chase them down and wait in the rain. Ridiculous.
Nyack, New York State
Positive section of review
Friendly staff and great facilities, quiet comfortable spacious room and super comfortable bed.
Santa Fe, New Mexico
Positive section of review
Breakfast was all processed food other than apple and orange.
Negative section of review
Breakfast. Location was great
Memphis, Tennessee
Positive section of review
The staff was very friendly and our room was comfortable.
Negative section of review
NA
Wichita, Kansas
Positive section of review
It was well cleaned and the staff were very friendly.
Negative section of review
They didn’t have enough breakfast to serve the amount of guest. I had a long wait.
Hastings, Nebraska
Positive section of review
It was nice and clean
Negative section of review
Nothing
Pocatello, Idaho
Positive section of review
The room was awesome
Carlisle, Pennsylvania
Positive section of review
Rooms were decent.
Negative section of review
A lot of maintenance issues
Johnson City, Tennessee
Positive section of review
Location was ok
Negative section of review
Carpet was sticky and dirty outlet where dryer plugs in didn't work and was sticky.