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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Tucson, Arizona
Positive section of review
We loved that the breakfast vouchers were for “made to order/hot” breakfast- having the restaurant attached was nice so we didn’t have to venture out for food, 24 hour lobby also has a vending machine with a few beverages and salty or sweet snacks. The hotel was located close to our event so we were able to walk, drive, OR Uber accordingly. This had everything we needed for a great price. I loved the free parking, as well. I’ve paid a lot more for hotels that claimed to be nicer that had less amenities— I’m really pleased with Best Western- I’d stay here again!!
Negative section of review
We loved everything. If I have to dig deep to nit pick I’d say MAYBE better pillows; but that’s such a personal preference there’s no way you’re going to please everyone when it comes to that- so I’m definitely not complaining.
Honolulu, Hawaii
Positive section of review
Excellent location in Waikiki, with access to the beach just from across the street. Room was exceptionally quiet and perfect place to rest after a day sightseeing. Nice pool with chairs and cabanas and attentive staff.
Negative section of review
Can't think of anything I didn't like. Room was pricey with a view of the top of a parking deck but this is a minor quibble.
Bowie, Maryland
Positive section of review
The location was a good location and easy to get around many places surrounding it which is the reason why I booked the place.
Negative section of review
Overall the stay was great, but the beds could have been a little more comfortable. Most of the people that stayed had lack of sleep due to the beds but it was clean and nice as if we would stay at a hotel.
Lake Charles, Louisiana
Positive section of review
Everything the house was so clean quiet and loveable and the neighbors was nice as well
Negative section of review
The water pressure in the sink in the bathroom was low pressure
West Lebanon, New Hampshire
Positive section of review
Location was well located for food shopping and traveling around
Negative section of review
Not fancy, but fine for our needs & price was right.
Galveston, Texas
Positive section of review
I loved the pool. The breakfast buffet was delicious.
Negative section of review
I thought I booked a balcony room facing the pool but our balcony faced the parking lot. I also thought a shuttle to the port was free with the stay but found out it wasn’t. I wish that would be advised more clearly. That was not a breaking point. We will be back.
Olathe, Kansas
Positive section of review
It was well kept up, great shower and nice location
Negative section of review
It might be a good idea to to have a gate at the top of the stairs to the basement.
Nashville, Tennessee
Positive section of review
Manager was able to upgrade our room to a suite
Negative section of review
Upon arrival, our room was dirty! There was a red hair on the bed. Notified staff and James said , they are all sold out and wanted us to change the dirty sheets ourselves because he said his front desk not house keeping. Found zero solution. Luckily , I insisted to call his manager and she was kind enough to switch and upgrade our room. James , is fairly new to the company but has zero training and left unattended.
Fife, Washington State
Positive section of review
I liked how quiet the hotel was.
Negative section of review
I did not like being charged $15 extra out of my deposit when I had already paid the pet fee two times for the two nights that I stayed and I had no choice because he took it out of my deposit and would not correct it.
Honolulu, Hawaii
Positive section of review
Location, staff and clean
Negative section of review
Rooster wake up call at 4am😡