1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Estes Park, Colorado
Positive section of review
The Ponderosa was wonderful for my trip to RMNP. It's a few minutes from the Falls River entrance, though this is under construction and not the primary entrance, and maybe 10 minutes from the Beaver Meadows entrance. It is close to town and along the river which was wonderful. I was traveling alone and felt very safe here throughout my stay which is always an important factor. Bonus- they have smart TVs to stream your favorite shows when you get back at night.
Negative section of review
If you need anything from the office, be sure to stop by during office hours, which end at 5pm. This can be a tad inconvenient, but likely the small group and limited hours keeps costs down. It will be more like a cabin, air bnb than a hotel.
Los Angeles, California
Positive section of review
The place is amazing. It is huge and spacious with all amenities and we all loved staying here.I am so glad we booked this as it is not only huge and spacious but also the location worked really well for us. I would like to come back again.
Orlando, Florida
Positive section of review
Wonderful breakfast, staff was very friendly , helpful and courteous. Great location and Shuttle to and from the airport.
Negative section of review
Bathroom may need a little update.
Nags Head, North Carolina
Positive section of review
The room ,dock, location was like a little efficiency apt perfect for a couple i found my spot.
Negative section of review
The water bug that got in the room but that's natural and the fact no elevator so I struggled to go up and down the stairs but I still loved the place so I would struggle up those stairs again .
Boone, North Carolina
Positive section of review
The evening and morning staff were EXCELLENT! Cudos to the front desk!!!
Negative section of review
The refrigerator was locked up with ice. The coffee at breakfast was so weak it had no taste and I prefer weaker coffee to strong. There was no connection in the room for phone charger. I brought my cord but not the adapter, expecting to use one on the nightstand or lamp. Next time I’ll know to bring my own.
Hays, Kansas
Positive section of review
We were on the ground floor, not a long way there, parking was good
Negative section of review
We didnt really think about such things. We need a place to stay for the night to see the Drs. the next day, it was handy, didnt have to run all over.
Seaside, Oregon
Positive section of review
Location was great, room was comfortable and quiet.
Negative section of review
Pool could use some cleaning, the door to our room DID NOT lock. You could just push the door open from the outside.. Went down to the front desk and was told nothing they can do. They suggested putting a chair against the door and it didn’t work because the way the handle was positioned. Was told that there isn’t much foot traffic so we SHOULD be fine. My two year old daughter was with us I was furious the way this was handled. The lady completely brushed us off. The following morning I followed up with it and was told there was other rooms available and that we should have been moved into another room. Situation was handled very poorly.
Conroe, Texas
Positive section of review
Location was good. Room was spacious and clean.
Negative section of review
Breakfast. The coffee machine was broken and there wasn't an alternative. There wasn't any hot water and no microwaveable cups to substitute tea. The apples were not fresh. It was a huge disappointment since we were headed to an athletic event.
Raleigh, North Carolina
Positive section of review
How close it was to everything we needed to do
Negative section of review
That some of the electrical outlets didn't work
Fort Worth, Texas
Positive section of review
Not much
Negative section of review
Booking has my profile set where pets are allowed and then offered me a place that did not accept pets. We got charged extra, they almost made us leave, but I had to make pets sleep in my truck. Not happy with the hotel or booking .com. someone needs to fix this.. the rooms smelled horrible and we had a bad experience.