1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
National Harbor, Maryland
Positive section of review
It was clean & accessible to everything that was offered at the National Harbor. I would like to recognize the housekeeper that service my room because she went above & beyond expectations. I will definitely stay again at this property. I would also like to recognize the two ladies that checked us out & the one that searched for a guest services attendant to help me with my luggage & lastly the attendant showed up promptly at my departure with a cheerful attitude & muscles. Thanks to all the staff for a very pleasant stay at your hotel & I can’t wait to return.
Negative section of review
Nothing
Washington, D.C., District of Columbia
Positive section of review
Location was perfect as it is in the center of the town and close to my office as well. Staffs were always polite and helpful; I enjoyed my stay so much and was sad to leave. Mattress was firm enough and I had no trouble sleeping on it for 3 weeks. Room was always cleaned thoroughly. Cleaning service was good, too.
Negative section of review
I don't have anything I did not like. I would love to come back if there is a need to stay in a hotel in this area.
Charlotte, North Carolina
Positive section of review
The room was comfortable although not as clean as I would prefer. The breakfast was good, although the service was lacking ( I had to track someone down to restock the bowls and spoons and refill the water).
Negative section of review
Check-in staff wasn't very friendly. They weren't rude but it would be nice to see a welcoming smile and have a polite conversation. I was the only one at the desk so it wasn't as if they were busy. When I tried to ask a question later in the day, the staff obviously saw me approaching but decided to turn away and go into the back area. She came right out when I called for her which tells me she didn't have to leave in the first place.
New York, New York State
Positive section of review
The location was excellent. I found the front desk very helpful and kind. I found myself relieved that the bed was clean and the bathroom was clean enough.
Negative section of review
This hotel is shabby- guessing it was cheaply updated circa the TRL era and hasn’t seen a deep clean since. The room decor was clearly inspired by an N’Sync video aesthetic. If you look closely at anything you’ll find it needs to be cleaned or replaced. I would recommend bringing slippers, as you will find it undesirable to walk on the carpet with bare feet. I wondered to myself if I would have preferred to spend an extra $200 for something that met my basic expectations for a hotel room… and decided was fine with what I got here- it’s kind of gross if you pay attention, but not unacceptable with the right attitude. The front desk happily assisted with all of our requests and I found them to be pleasant.
Anaheim, California
Positive section of review
That the area was clean the pool could be cleaner there late check out is only untill 12: 00 and there check in is until 4 pm
Modesto, California
Positive section of review
Bed was comfortable. Shower was nice. Breakfast was adequate.
Negative section of review
Signs to elevator and vending machines were confusing.
Sharonville, Ohio
Positive section of review
Convenient location off expressway. Clean, comfortable bed.
Negative section of review
Toilet didn't flush very good!
Buffalo, New York State
Positive section of review
We stayed in the Kennedy room and it was beautiful and clean
Negative section of review
Loved everything
Oklahoma City, Oklahoma
Positive section of review
The price was great and the staff was great as well
Negative section of review
I couldn't sleep well due to the occupants in the Room next to me was constantly arguing aggressively shouting
San Antonio, Texas
Positive section of review
Location
Negative section of review
Incomplete renovation of the room. Cabinets doors were not on