1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Fayetteville, Arkansas
Positive section of review
the coffee was less desirable. It was like water. ppl had said it was like that the day before as well. it looks more like tea. everyone working was great from check in to breakfast.
Negative section of review
coffee was like weak tea water
Chicago, Illinois
Positive section of review
breakfast at pierre g was great. great service, value and great food. our lunch in peninsula lobby was excellent. our sunday breakfast service was just ok. slow
Negative section of review
slow service at sunday breakfast
Nyack, New York State
Positive section of review
I had to come to the area for a family medical emergency, the staff was great, the hotel was clean and the bed was comfortable.
Sturbridge, Massachusetts
Positive section of review
Good location, comfortable clean room, good price, nice hot shower
Negative section of review
My stay was good, staff could have been friendly
New York, New York State
Positive section of review
The location and the quietness and staff.
Negative section of review
There was black mold in the inside rim of the sink. Asked for it to be cleaned, but it wasn’t. The tv didn’t work. The fridge drawer got stuck the first time we opened it. There was no Japanese tea in the rooftop restaurant which we found very strange for Kitano being the only Japanese owned and operated hotel in NYC.
Newark, New Jersey
Positive section of review
Convenient to our flights. Great staff!
Warren, Michigan
Positive section of review
Try to keep my deposit
Negative section of review
The lies
New York, New York State
Positive section of review
Neat and professional
Virginia Beach, Virginia
Positive section of review
Close to the beach
Negative section of review
A little cool still in the room with the heat on
Lakeville, Pennsylvania
Positive section of review
Everything
Negative section of review
Nothing