1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Sampson, Tennessee
Positive section of review
We loved everything about this property. Super cute! We came down to Tennessee for the 2024 Mammoth March (we hiked 20 miles) and needed a comfortable place to stay. This was it! The cottage is about 4 miles from Falls Creek Falls State Park. We will definitely stay here again!!
Pleasant Hill, California
Positive section of review
The first impression was wonderful because I was greeted by a lovely employee named, Angela! She helped me find local restaurants and navigate my way around. I would definitely go back.
Orlando, Florida
Positive section of review
The location is good for the parks. The pool and hot tub are welcoming. The rooms are being renovated and are beautiful. It is a gated community.
Negative section of review
Our room was pretty far from the pool. Buildings 4-7 will have a long walk. I wish I would have known that so I could have requested something closer. After a long day at the parks the last thing you want is another long walk. Our suite was newly renovated and it was apparent we were the first guests. So many things were not ready. Our living room television did not work. It is a smart tv and the apps were not set up. The technician came to look at it and said he would have to reach out to the contractor. The guest shower did not have any water pressure. The technician took it off the wall and said they put to much sealant in it, which clogged the filter. It was never fixed. There were two sets of small shower essentials (shampoo, conditioner, lotion) for a group of 6 people. There was one kitchen towel and no oven mitts. I used the oven and tried to get the hot food out with the one kitchen towel and ended up burning my arm. The dishwasher did not work. It didn't even turn on. It seemed like someone tried to fix it while we were out. We got back and it turned on... but they didn't hook up the water. So we never got that running. The smoke detectors were chirping the whole time- a safety hazard. A main reason we booked this hotel was because of the complimentary shuttle to the parks. The shuttle denied us because of our stroller. Our standard double stroller is approved by the parks. A shuttle going to Disney should allow strollers that are approved by Disney... We ended up taking our car (some people riding in the trunk) and parking at the parks each day. On our last day on the way home from the parks I had to use the restroom badly. We made it back just in time. None of our 5 room keys worked. I found a bush lol. The receptionist said it was our fault and we must have had our keys next to a phone. All 5 keys were in different locations, not near phones. Surely whoever programmed them chose the wrong end date.
Madison, Wisconsin
Positive section of review
The staff was great. Our suite and the pool area was fantastic. The breakfast could have a little more variety, but it was hot and filling
Negative section of review
Everything was fine
Modesto, California
Positive section of review
The breakfast was satisfying and what we expected for a hotel breakfast. The staff was also nice, and our room was clean and comfortable.
Negative section of review
It was noisy with traffic in the parking lot and people passing by but the room itself was nice, and the staff was professional and helpful.
Bristol, Virginia
Positive section of review
Facilties were great! Clean, comfortable, and great location.
Fredericksburg, Texas
Positive section of review
Close to town but out in the country
Phoenix, Arizona
Positive section of review
Good restaurant and nice staff.
Negative section of review
Door to room next door allows sound. Just plain talking was really loud.
Schiller Park, Illinois
Positive section of review
It alright. Pleasant
Negative section of review
No wifi
Maplewood, Minnesota
Positive section of review
Great location