1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Philadelphia, Pennsylvania
Positive section of review
They have a nice breakfast, and a very nice surprise was happy hour with light refreshments. Staff was exceptionally friendly.
Negative section of review
Air conditioner was a bit noisy.
Cupertino, California
Positive section of review
except room, we didnt like anything else
Negative section of review
ordinary breakfast, grumpy staff in the kitchen & front desk. Faulty lift (no lift for whole week) dirty carpets on the stairs
Alexander City, Alabama
Positive section of review
The breakfast was good and well done.
Negative section of review
Upon arrival the clerk at the desk could not find the confirmation number. When I arrived I told her I had a reservation and she could not find it. I then gave her the confirmation number. She still could not find it and proceeded to tell me how bad Booking.com was. So i ended up paying full price for my room. Plus a charge of $75.00 for my 9 lb service dog in a dog friendly hotel. I was expecting to pay $115.82. I was charged $181.70. The staff is incompetence. They need training, and computers that connect to the hotel system. Also the room not clean. There was a long black hair on the wall in the bathroom. The soap dish was dirty, it had not been cleaned from the previous guest.
Saint Joseph, Michigan
Positive section of review
Breakfast was good! Lots of choices!
Durham, North Carolina
Positive section of review
It was clean and close to shopping
Negative section of review
Too much drug interaction in the parking lots people cooking crack cocaine and sleeping in cars needs to be cleaned out from that
Murfreesboro, Tennessee
Positive section of review
Nearly every thing was perfect.
Negative section of review
Internet should have stated pool closed. One of main reasons for booking.
Ely, Nevada
Positive section of review
Room was very quiet.
Pittsburgh, Pennsylvania
Positive section of review
Great clean space.
Negative section of review
Nothing.
Baltimore, Maryland
Positive section of review
Nothing really
Negative section of review
The overnight staff was sleeping nobody is present at the front desk to park when you get valets he was sleeping so we had to find parking in the street which is hard in that neighborhood
Las Vegas, Nevada
Positive section of review
very basic
Negative section of review
old property, and extreme end of the Strip