1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Charlotte, North Carolina
Positive section of review
The front desk clerk was very nice and helpful. She answered all my questions and gave me a smooth quick check-in. Upon my departure, I was greeted and given a swift checkout by the next desk clerk. Great staff!
Negative section of review
Nothing. Everything was great
Mesa, Arizona
Positive section of review
It was convenient for the purpose of where I needed to be in mesa. It was less expensive than the the other hotels. But after that experience, I will pay for a better hotel in the future.
Negative section of review
The first room i was given, the DOOR NEVER WORKED to enter. I was exhausted and couldn't wait to get into my room. I had to walk back and forth to the front desk to explain the door was not working with the keys. The front office gal re-keyed and tried new keys and eventually walked with me to the room, and then said that this room has this problem. WHY WAS I GIVEN THIS ROOM THEN? I was glad though, because there were people also LIVING at this hotel and smoked heavily with a snarky small dog. I was moved to a different room --upstairs and no elevators for heavy bags. I wont be coming back.
Davenport, Florida
Positive section of review
The location was great. It's convenient to everything, but in a quite nice area.
Negative section of review
I can't think of anything I didn't like.
Gulf Shores, Alabama
Positive section of review
Spacious, fully supplied with everything we needed. Decorated beautifully.
Negative section of review
Furniture looked and felt dirty, except for the beds.
San Antonio, Texas
Positive section of review
Beautifully restored historic hotel with a great location.
Negative section of review
Expensive parking
Miami, Florida
Positive section of review
It’s easy to get to/from the airport. Helpful staff
Negative section of review
It looked like some things had broken off in the shower & bathroom which were never repaired. Curtains didn’t block out noise. This used to be my go-to place on an overnight layover…it’s been remodeled and doesn’t seem as nice as before.
Berkeley, California
Positive section of review
I appreciated the lobby space for appointments.
Negative section of review
Changes in color/furniture/lighting unattractive.
Modesto, California
Positive section of review
Perfect spot near, freeway, stores and food.
Negative section of review
Loved everything your staff is the best from the maids to receptionist.
Haines, Alaska
Positive section of review
Nice having the kitchenette to cook meals.
Negative section of review
I do not like surprise fees. When I book a hotel I always say I have a dog. Total on my booking should include the pet fee. I was charged after the fact for the dog. One of the staff members was going to reduce fee (because I stated I had a pet at booking), but the other then charged me. I'm not arguing pet fees, I am arguing if you are given a total fee for stay, there should not be a "surprise" fee of $80.
Chattanooga, Tennessee
Positive section of review
Comfortable beds. Breakfast was decent.
Negative section of review
The lady at the front desk that checked us in was not very friendly. She was dry & borderline rude. Keys didn’t work when we reached our room so we had to go get that fixed. We weren’t allowed to use the pool at all due to some sort of construction. Couch was dirty (attaching photos).