1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Springfield, Illinois
Positive section of review
The hydro massage chairs were amazing. Definitely want one at home. Made for a relaxing frw minutes during the chaos. Liked the rooftop area and the slots. Enjoyed the location. Shower was nice.
Negative section of review
Where do I begin.. we were coming for a special anniversary and for local event. I was promised 10th or 11th floor for specific special room, and supposedly noted in my account. Got there, no note. 8th floor, not the promised room. Nothing they could do due to full house as like 20 school busses there for event. Which leads me to next issue.. all first night we had screaming kids. Knocking on our door and running off, clinking the door locks over and over just being loud and disrespectful. Front desk did nothing about it so we didn't get any sleep first night of our anniversary. Second day was our event so we were tired, got back to finding cleaner sitting by our shower curtain,.when our DND sign was on the door, do that was odd.. then second night no channels were coming in hardly, showing no signal off and on, and thermostat issue. After a several hour drive home. Messaged the property to no resolution, no empathy nothing. Poor customer service and made our anniversary awful. We chose there due to several factors and they all failed. They say to let them know of any issues, but I did and no resolve.. I emailed. No resolve. Then this review, they will just use the generic "thanks for letting us know. We will use this as feedback to get better" blah blah blah. Wish they really made it right and cared for their guests who drove out of state for special time. Sad.
Orlando, Florida
Positive section of review
Coco keys was the perfect location middle of international Blvd has alotthe places you want to go alot of restaurant options is Literally North or South On Int Blvd
Gatlinburg, Tennessee
Positive section of review
Literally nothing. It was nothing as described. It was a double wide
Negative section of review
The hot water did not work. There was no hot tub and stated by host.
Oceanside, Oregon
Positive section of review
The view, kitchen, fire the landscape.... kitchen appliances..
Denver, Colorado
Positive section of review
The location is not bad but not great either
Negative section of review
We had a reservation with booking for $156 (with taxes) for 2 nights but when we got there they were trying to charge me $30 more. I had a copy of the confirmation but still nothing from the manager who was contacted by the clerk. Super noisy at night. Babies, people in the corridor, cars starting and alarms being set.
Traverse City, Michigan
Positive section of review
This place was clean. The pool was great.
Negative section of review
The shower was set up strange
Page, Arizona
Positive section of review
Close by Antelope and Horse Shoe
Negative section of review
Front desk not very helpful, air conditioner broke down, hard to sleep because every time people take a shower, it’s very noisy. They don’t have restrooms for the guests downstairs if you need to use the restroom, you have to go back to use in your own room
Destin, Florida
Positive section of review
Location, rooms and amenities
Negative section of review
Stairwells slippery and one of us fell down the stairs and got hurt. Young staff at desk could have cared less and couldn’t locate any bandaids or anything. That is the only negative.
Amarillo, Texas
Positive section of review
Good except eggs
Negative section of review
Long walk to restaurants for dinner
Beavercreek, Ohio
Positive section of review
Clean and value
Negative section of review
I loved it all