1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Francisco, California
Positive section of review
It was decent enough as a place to crash and it was clean. The gym was updated, small but clean. The workers were nice. Coffee was offered daily in the lobby.
Negative section of review
The promotional photos really made this look far more luxurious than it is. If you expect the vibes you see in all of their photos you will be disappointed. If you just need a place to crash on a budget, it's fine. The neighborhood was okay for me being from another big city but others may feel unsafe. It is the place where street life is corralled kind of.
South Padre Island, Texas
Positive section of review
The staff were friendly and polite. Cozy and welcoming. Beach access was a plus.
Negative section of review
Breakfast was ok. Just needed more to choose from. Not a lot they had for us.
Oklahoma City, Oklahoma
Positive section of review
The room cleanliness, fitness center, location, pool. Very kid friendlly.
Negative section of review
We were there the weekend of the internet outage. We arrived with some friends and our friend were able to get into their room and we were told we had to wait when we checked in a the exact same time, just had a different person helping us. I went to the same person who helped our friends and she went above and beyond to help us. I just wish the customer service was consistent.
Norcross, Georgia
Positive section of review
Good room for the $ and close to work. Check out associate was nice.
Negative section of review
Friendlier associate at check in would be nice. Made us feel unwelcome. Poll was closed due to maintainace despite our inquiry being informed it was open.
Washington, D.C., District of Columbia
Positive section of review
Large space for the whole family and not too far to drive into D.C.
Negative section of review
Location- it's in a lower income neighborhood. I saw broken glass along the streets where cars had been broken into. Homeless and drug addicts walking around.
Waco, Texas
Positive section of review
Quick easy booking and location, free parking, free wifi.
Negative section of review
On arrival in reception i noticed the coffee station had spillages left here from earlier in the day, i assume. Cigarette holes in bed covers, room smelled like smoke (despite being non smoking). Stained towels, dusty surfaces. Breakfast was "grab and go", it consisted of a choice between the following packets - blueberry muffins, choc chip muffin or sweet scroll, coffee. No fruit, cereal, juice or toast like I expected.
Miami Beach, Florida
Positive section of review
Easy, easy, easy out
Negative section of review
no thing
Bloomington, Minnesota
Positive section of review
I love the location
Negative section of review
Construction crews coming in early
Houston, Texas
Positive section of review
Good location
Honolulu, Hawaii
Positive section of review
Location
Negative section of review
There was a cockroach in my room when we walked in after a long day of activities and I told the front desk rightaway but they didn’t even offer me a different room or to even change my sheets. I had to do it myself