1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Las Cruces, New Mexico
Positive section of review
What a beautiful jewel this hotel is! I would 100% stay here again. Visually stunning on multiple levels, comfortable beds, wonderful communication from staff…Thank you for a great stay. I enjoyed amazing food from your restaurant (the pasta was top notch) and received great service at the bar with freshly juiced drinks (thanks Skye!). I wish I was in Las Cruces more often, but definitely I look forward to seeking Hotel Encanto out again.
Big Water, Utah
Positive section of review
Good concept, nice view. The wood stove was essential as it was cold outside. Due to windy conditions, I requested cancellation,which was denied. However I was offered a rain check to be used at any of their 13 facilities. The staff was very friendly and helpful to explain how the place operated.
Negative section of review
The bed was lumpy, the sheets were stained. The shower was inconvenient, as it proved very difficult to shower using only one hand. The food menu was very well done, but the food was poorly executed. For example, I ordered the vegetable curry. It was a mush with unrecognizable vegetables, so spicy that I could not eat it. The music concert was pretty weak.
Daytona Beach, Florida
Positive section of review
It was on the beach . Property manager reachable and communicative.
Negative section of review
Lack of kitchen and bath supplies . Serving of 4 for 5 people for 6 nights. No dishwasher, no washer/dryer. No streaming capabilities, cable only with no guide to follow for scheduling of shows. 2 rolls of toilet paper. 4 towels. 4 washcloths.. 2 trashbags. We booked for a week and had to purchase kitchen supplies, paper products, and bathroom towels to use. Parking is on the opposite side of the property. No amenities like a pool or fitness room; yet an amenities key was announced in booking and confirmation. Minimalist of accommodations for typical beach condo pricing.
Canton, Texas
Positive section of review
The breakfast was good and had multiple choices.
Negative section of review
The shower had rust and broken parts and was dirty, the smoke alarm had no batteries in it and was hanging down from the ceiling, the toilet seat did not fit the toilet and pinched and the freezer part of the refrigerator did not work at all.
Chicago, Illinois
Positive section of review
Close to venue and u can smoke
Negative section of review
The parking had to pay 30 bucks extra for each car
South Lee, Massachusetts
Positive section of review
All the above, I like.
Negative section of review
Only thing I didn't like was, the fire alarm went off in the middle of the night, and security had to come reset it; also wanted a 1st floor room.
New Orleans, Louisiana
Positive section of review
The location is ideal.
Negative section of review
The room had a smell and the shower was not up to par.
Santa Fe, New Mexico
Positive section of review
Great location
Houston, Texas
Positive section of review
Everything
Negative section of review
N/A
Costa Mesa, California
Positive section of review
Nothing
Negative section of review
Everything