1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Atlanta, Georgia
Positive section of review
the mattress is NASTY AND YELLOW ridiculous I had to get sleeping blankets to put on the beds. extra money I didn't have to spend. however I did take a video. they moved me then that room had a odor so strong it made me throw up and my husband and Daughters too. the night clerk couldn't even come in the room the odor was that strong. Mildew/mold something dead.wih the air on the odor was extra strong.
Negative section of review
cleanness for families spending their monies for these over priced room ridiculous and a muffin and tea is not Breakfast. I really would like a refund for all I encountered.
Kapaa, Hawaii
Positive section of review
Location and staff were excellent. They experienced some unexpected weather the week before our arrival but made unbelievable progress to get things back up and running. Little details in Coco B were very thoughtful like fresh flowers everywhere. The bed was the most comfortable bed I've slept on in any hotel/inn/B&B style environment.
Negative section of review
Kauai is a very humid environment and it was difficult to get anything to dry. Not sure there is anything to be done about that but if there are local tips, it would be great to share them with guests. Otherwise, while it is no issue to go a week without housekeeping when you're staying in a more home style environment, it would be good to have a proactive way to remove damp towels that add up.
Honolulu, Hawaii
Positive section of review
Close to beach and had a really wonderful charm to it . Like old Hawaii charm . You could grab towels at the desk or a water flotation device or surf board outside the elevator area . It was close to absolutely everything and the staff were so very friendly and accommodating . Would stay again for sure !
Negative section of review
Can’t think of any way you could improve. I loved the charm and simplicity. It’s a unique treasure in Waikiki
San Diego, California
Positive section of review
Very satisfied with our suite. Very clean it cost to Little Italy, airport and other sightseeing adventures. And the staff was very helpful and friendly.
Negative section of review
Very unhappy with the price of parking. I paid more for parking than I did the rental car.
Parsippany, New Jersey
Positive section of review
Staff's customer service. Breakfast. Option to cook in the room. Cleanliness. Parking.
Negative section of review
The repairs around the property
Honolulu, Hawaii
Positive section of review
Wonderful location, nice and neat rooms. Friendly staff, overall very convenient.
Negative section of review
Expensive resort fees for facilities we didn't really use.
Cedar Rapids, Iowa
Positive section of review
Staff was excellent, particularly daytime front desk person Bonnie Wintringer.
Negative section of review
Showers didn't have any grab bars.. Just about fell down twice while showering. Lobby didn't have any comfortable chairs.
Honolulu, Hawaii
Positive section of review
Convenience of location, spacious rooms with fully equipped kitchen
Negative section of review
TV remote is a little faulty, fan not working and floor's a little sticky. Other than that it's all great!
Columbia, South Carolina
Positive section of review
It was clean and my room was perfect
Negative section of review
Nothing
Bronx, New York State
Positive section of review
It was clean and comfortable
Negative section of review
Nothing