1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Medford, Massachusetts
Positive section of review
The staff was the best; professional, courteous, helpful, solicitous, tending to my very needs, beyond their call of duty, knowledgeable about the neighborhood. The quality of the staff, front desk, housekeeping, food and beverage is 6 Stars.
Negative section of review
Unlike other Hyatt Places and Houses where I have stayed, this one in Medford has very much to be desired. The building looks nice on the outside, but it shows that the management is cutting corners. Some housekeeping issues were not taken care of; the pool was not properly cleaned - I took one look at it and saw a dirty film of something on the surface, enough to make me run away. The "Eatery" had food available from Tuesday to Thursday only !!!! The front desk is understaffed; although I was well taken care of, I saw many guests patiently waiting their turn. Housekeeping was also way understaffed; the room was well made but it took the staff forever to get around it and the equipment was old and non operative!!! Those are my own private observations.
Los Angeles, California
Positive section of review
Ideally located,Level exceeded our expectations: large,spacious and spark clean apartment,good quality appliances and furniture; very quiet with a beautiful view to DTLA; friendly and helpful staff Highly recommended!
Negative section of review
nothing
Keaau, Hawaii
Positive section of review
The location was good for our event. Decently distanced from the Hilo airport.
Negative section of review
We had 3 bedrooms with adequate room for our group of 3.
Macon, Georgia
Positive section of review
The facilities were nice and the staff were very accommodating.
Wilsonville, Oregon
Positive section of review
Clean. Friendly and helpful staff
Negative section of review
N/A
Laughlin, Nevada
Positive section of review
The view is beautiful.
Negative section of review
Smoking everywhere.
Miami Beach, Florida
Positive section of review
It was quite.
Negative section of review
My bed smelled like urine, and I'm still waiting for my deposit to be put back on my credit card, and the second nite of my stay a young lady came in and turned on the lights at around 9:40pm because she said, she couldn't see what she was looking for, and everyone that was sleeping was woke up, and I got out of my bed around 11:50pm and she wasn't looking for anything in her suitcase she was just texting on her cellphone so I turned the lights out, and told her, there's a sign there that states,lights out at 8:00 pm.
Allen Park, Michigan
Positive section of review
Very clean
San Antonio, Texas
Positive section of review
Location
Negative section of review
They community
Los Angeles, California
Positive section of review
Nothing
Negative section of review
Rugg allergies