1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Key West, Florida
Positive section of review
The pools were all great. The water was refreshing and chilled. The pool bathrooms were conveniently located. The balcony on the second floor had a great view. My father stayed in the master suite and thankfully he said his bed was very comfortable. The master bathroom was very nice. The bartenders at the restaurant and the pools were exceptional. It was convenient to have a Walgreens right next door and a grocery store right across the street. Even though it was on a busy road it still felt very secluded and private.
Negative section of review
When we checked in after 9pm. There was a valet, but no one to help us with our bags. $25 for parking for Mandatory valet parking,They could at least help us take the bags out of the car. I have never stayed anywhere that had Mandatory valet parking should get us help with our bags. My partner and I have health problems and my father turned 90 while we were staying there. It was made more difficult because of the "stairs from hell". That's what my father called them every time he had to go up them. There was nothing on the hotel website or booking to indicate that there were 2.5 flts of stairs (36 stairs). When we complained they showed us a handicapped room with an elevator that only went to the second floor, so it did not help with the 3rd floor. The queen bed mattress on the 3rd floor was terribly uncomfortable. We spent our first full day trying to find another place to stay, but had no luck. Housekeeping was not stellar. In the 7 days we were there it got progressively worse. On the 5th day we came home to no clean towels, no toilet paper, and the 3rd floor had not been made up at all. It was late and we had specifically asked the front desk to make up the room twice. The day manager we spoke to (a woman) was not nice or helpful. She didn't apologize or offer any compensation until the worst day then the front desk girl was very apologetic and offered a resort credit for the days we had problems. They said the Housekeeping manager would call us, but No. However, when we checked out they had not credited anything. In the end they gave us resort credit for some of our stay, but in order to get that I had to argue for 30 min. to get it. I also thought the couch and carpet in the villa could use a good cleaning. We also had a very nice continental breakfast the first day, however, it was the exact same thing for 7 days (not fun). It could have been a wonderful vacation, but I blame terrible management!
South Lake Tahoe, California
Positive section of review
The location is perfect fabulous The staff is helpful, we had a very late check in and the man in the reception was so nice and helpful even it was midnight.
Jenks, Oklahoma
Positive section of review
May be a little adjustment on what is served especially if you stay for more than 2days
Negative section of review
NA
Shoshone, California
Positive section of review
Good location close to Death Valley - All nice - Andreas
Negative section of review
The bed was quite narrow if you travel with your son and not your spouse ...
San Antonio, Texas
Positive section of review
Staff very friendly and free breakfast was a bonus
Negative section of review
My carpet was wet with urine and smelled awful and the breakfast was free but I would of liked some yogurt or fruit
Port Aransas, Texas
Positive section of review
The owner was very nice friendly and helpful.
Mesa, Arizona
Positive section of review
no depsit,always a room ti rent
Negative section of review
size n value
Rapid City, South Dakota
Positive section of review
It’s a good location
Negative section of review
The convenient store nearby closes early
Bossier City, Louisiana
Positive section of review
It was very clean
Negative section of review
I wish they had a microwave in the room
Bryce Canyon, Utah
Positive section of review
Great location
Negative section of review
The beds were actually fulls and not queen size and the room was tiny. The swimming pool/hot tub it across the street at a different motel and is very disappointing 😞.The staff was very unfriendly and rushed us at check in.