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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
San Diego, California
Positive section of review
Pros: - Great price. - Good basic breakfast- Waffles, cereal, fruit, yogurt, bagels, coffee, juice, milk. - Pet friendly. - Comfortable beds. Slept great! - Friendly staff.
Negative section of review
Cons: - The surrounding area was ok. Neighborhood was a little run down. - Outdoor grassy area for dogs was full of poop. Needs to be cleaned.
Gaylord, Michigan
Positive section of review
The staff were very friendly, especially breakfast staff. Continental breakfast was average for a hotel stay. The kids and I enjoyed the pool and hot tub. Beds were comfortable.
Negative section of review
Ceiling needed some work. Several areas in our room that were clearly damaged and had large water spots.
Chattanooga, Tennessee
Positive section of review
Location was good, central and convenient. We could walk to a lot of places without driving. Room was large, bed was comfortable, bathroom was great, big, modern and clean.
Negative section of review
Air conditioning system was super noisy and created a huge amount of air flow, felt like sleeping on the train station. Room service was sad, we used our coffee/sugar/creamer on the first day and for next three days it was never loaded again. No filtered water in the lobby or by the bathroom. The hallways did not look clean, carpets are sadly outdated. Parking was just on the huge empty parking lot between the hotel and rental apartments, no protection, no security and extra $18/day plus taxes! The room keys stopped working on the second day and we had to go back to the front desk to re-activate an access, very inconvenient. When checking out they could not find our bill, could not tell us what are the additional charges, told us that the invoice would be sent via email. I have received an email with the paid by master card my bill (do not have a master card), for the total I paid to Booking.com and then saw an additional charge on Amex statement (never received an invoice) probably for parking.
Anaheim, California
Positive section of review
The hotel was in a great location with a lot of amenities nearby within walking distance. They had a shuttle that took you directly to disney, so it was very convenient.
Negative section of review
N/A
Wilmington, North Carolina
Positive section of review
Staff was friendly and attentive. Had one small problem when we got to room and staff took care of it immediately.
Negative section of review
The only downfall was the breakfast. We originally planned to eat breakfast at the hotel every day but only ate there the first day out of our 4-day stay. There was no eggs, bacon or anything like that. Only waffles mainly. I did have a yogurt.
Simsbury, Connecticut
Positive section of review
Is was adequate for a continental breakfast. Evening bar staff was friendly but a tad slow with service.
Negative section of review
There was no latch on the bathroom door. It closed but did not lock or even close tightly. This was room 505 in the Carriage House. In addition there was but one chair for two occupants and no makeup mirror for my wife. Went to the front desk to get a mirror but was told all the rooms are occupied and therefore couldn’t retrieve one. Poor form.
Portsmouth, New Hampshire
Positive section of review
Close to work and the food was exceptional always enjoy my stay
Negative section of review
LED bulbs in the rooms make it difficult to read anything
Arlington, Virginia
Positive section of review
Location and staff friendliness
Negative section of review
Not very clean( same coffee stain on bathroom counter for three days , finally I cleaned it) very uncomfortable mattress old and squiqy , the breakfast was mediocre .
Lexington, Kentucky
Positive section of review
The room was very nice
Negative section of review
No complaints
Honolulu, Hawaii
Positive section of review
Everything