1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Florence, Kentucky
Positive section of review
The look I wish I could give this a better score because the check-in was really wonderful the gentleman were very kind. I had to put a $25 deposit for no smoking room. But the room smelled completely like smoke. The hotel was run down. My room was really gross honestly. The shower was dirty and had someone else's hair in it. The bed was very uncomfortable. The floor felt dirty. The ice machine was broken outside my room. The carpets in the hallway were very very dirty. The ice machine on the second floor had baby cockroaches crawling all over it . The mirror in the bathroom had painting on the side of the mirror it was just a really bad dump but it was in a great location and the service was good.
Negative section of review
I think this hotel needs a overhaul everything is very old and breaking and smelly. I also think that whoever is cleaning this room needs to do a better job
Harrisonburg, Virginia
Positive section of review
The staff would not provide information about changing rooms, breakfast timing, cleanliness timing etc. plus I was charged the same amount even after maki g corrections with the third party. Moreover, it is hard to find the manager during the afternoon hours and staff cannot help me by maki g correction to my payment
Negative section of review
Better communication and following up with your customers or clients better
Bentonville, Arkansas
Positive section of review
The room was excellent, as was the bed and linens. Everything appeared to be very new. Full kitchen, which we didn’t need, but it was there.
Negative section of review
The breakfast was the weakest part of our stay. There was no ambience, no color, no comfortable feeling….just pre-done food. Coffee was good, however.
Schiller Park, Illinois
Positive section of review
Excellent breakfast and a lovely helpful lady on hand to assist
Negative section of review
nothing
Richmond, Virginia
Positive section of review
Great space, very comfortable, excellent location.
Negative section of review
Could've used a toaster, but no real complaints!
Marshall, Michigan
Positive section of review
Comfort, Cleanliness, Property Personal
Negative section of review
Breakfast Pancake machine didn't cook entirely, sausage. not tasty.
Lewisville, Texas
Positive section of review
The bed it was super comfortable
Negative section of review
Everything was okay.
Shreveport, Louisiana
Positive section of review
It's very clean
Negative section of review
Insecluded area
Carol Stream, Illinois
Positive section of review
Very clean
Negative section of review
There wasn’t anything I was dissatisfied with.
Myrtle Beach, South Carolina
Positive section of review
Nothing
Negative section of review
Everything