1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Hood River, Oregon
Positive section of review
Large suite, bigger than I thought it would be. Plenty of room with comfortable furnishings. Right in downtown so walking to everything is convenient. Staff accommodated personal request upon arrival. Lobby is small, but comfortable and cozy with a large fireplace. Connected to a nice brunch spot in the lobby so easy to get good food without stepping outside.
Negative section of review
It's an old hotel, so it looks old inside and restored like a flip house. 10 coats of paint on doors and trim, caulking smeared with zero care... Details matter. Single pane windows, so its loud from outside, especially when the train goes by. All that is expected from an old historic hotel, so come prepared. The sheets and bed are clean and comfortable thought so nothing to complain there. It is a fun room to be in. What was the bit that didn't sit well is the lack of enthusiasm and attention from the front desk receptionist. Like zero care that we walked up. Barely said a word, like no welcome or anything. Grabs the card, hands the keys and says what room and that all. Felt like I checked into an hourly motel next to a highway. I was very thrown off by that. There was no one else in the lobby so it wasn't busy or anything. They need to improve the first impression visitors get because the place is unique and interesting yet all i am writing about is the bad and not the good.
Gillette, Wyoming
Positive section of review
Location and bar. I heard the restaurant was good. Shower had great water pressure. Not a bad place for one night.
Negative section of review
The towels were awful so thin and stained.. The sheets and blankets were thin.
El Paso, Texas
Positive section of review
The room we had was in good condition and the mattress was comfortable. Dennys in the main parking lot.
Negative section of review
The photos here make it look like a “nice hotel”, but those pictures must be SEVERAL YEARS OLD!! Firstly the main office looks used and abused. The girl checking us in appeared to hate her job. The toilet in room was not working properly. It worked, but barely. They also ran out of breakfast by 7:30-8am. No one around to ask if they were going to replenish the food. This hotel is the equivalent of a Motel 6…
Albany, Oregon
Positive section of review
Easy to get to and very clean. Great staff. So kind.
Negative section of review
N/A
Lincoln, Nebraska
Positive section of review
The price wasn't too bad. It was clean.
Negative section of review
Carpet the rooms to make them quieter. I could hear lots of noise. The bed was rock hard. Not comfortable at all! No coffee pot either. The road to enter was HORRIBLE!!! Something needs to be done.
Fairbanks, Alaska
Positive section of review
room was very nice
Negative section of review
someone chain-sawing off the property in the evening
Rochester, Minnesota
Positive section of review
clean and quiet
Jacksonville, Florida
Positive section of review
Location
Negative section of review
No amenities, being over charged, loud parties in neighboring rooms, no help from the staff. Overall horrible experience
San Antonio, Texas
Positive section of review
Location
Negative section of review
Entrance/exit to close to the exit ramp difficult to exit. Breakfast was 👎🏽
Sunnyvale, California
Positive section of review
Nothing
Negative section of review
Very rude staff; not helpful