1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Madison Heights, Virginia
Positive section of review
Racine is the best. Her communication even before I arrived was helpful. Her warm welcome, tour of the building, and pitcher of water at the start was wonderful. And sharing resources of where to eat and what to see in town was amazing.
Negative section of review
The room was a little warm in the evening.
Holland, Michigan
Positive section of review
Terrible I did get bed bug I call the company to request my money back and they never call me back for anything I did went to the ER and I was under antibiotics and ointment for 2 weeks
Negative section of review
The service and concern
Aurora, Colorado
Positive section of review
The breakfast was good, although the sausage I had was only room temp. The location was nice, a bit off the free way so it was pretty quiet.
Negative section of review
The mattress slumped to the middle and needs to be replaced. There is no microwave in the room.
Branson, Missouri
Positive section of review
The bed is always so comphy... Yes, I stay here frequently... Staff is always kind & accommodating... Location is great !!!
Negative section of review
The pillows in room 104 need revived or replaced ...
Nashville, Tennessee
Positive section of review
The proximity to everything was great! Walkable to 12 South shops and restaurants. Staff were very friendly and responsive.
Negative section of review
The price for on site parking was kind of steep.
Phoenix, Arizona
Positive section of review
It's laid back no fuss hotel. Rates r reasonable. No deposit required.
Los Angeles, California
Positive section of review
I liked the convenient location, good wifi and smart tv with cable.
Negative section of review
We didn’t get the room we booked. Instead, we were given room 605, which had a missing window pane and let in all the freeway noise—making it almost impossible to sleep. Housekeeping was supposed to be every other day, but we were asked if we wanted daily service. We said yes, yet the next day no one came. That left us with no clean towels and an unmade bed. When we called to request towels, they never arrived. We had to call reception again, only to be treated very poorly by the receptionist who hanged up on us. Other issues: the complimentary water in the lobby was almost always empty, parking costs $27 a night, the shower isn't for tall people, we found a giant spider in our room, and the hallway reeked of trash because someone had left takeout garbage there. Overall, a very disappointing stay.
Tucson, Arizona
Positive section of review
Good value for the money. King size bett was fantastic.
Negative section of review
Not enough lights, the mirror is too dark. Refrigerator too small and dirty.
Fort Mitchell, Kentucky
Positive section of review
The location is good
Negative section of review
The breakfast is terrible, also the rooms are very old and the beds smells so bad
Nephi, Utah
Positive section of review
The room was nice and to our expectations. There was only coffee which was only warm. It has a pool which we did not get to use because of the time. but she said it was being treated for Algae. The Hot tub was in being maintained?
Negative section of review
She had mentioned that they had been working on the ac. We thought it had been fixed, but it was still very noisy. But it was cool. there were not many people there so we should have just switched rooms in the beginning. Bathroom plumbing needed to be upgraded since the fixes where not holding up.