1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Estes Park, Colorado
Positive section of review
Would really have preferred a better breakfast- have gotten used to a full meal instead of what you offered but all things considered it was a good stay.
San Diego, California
Positive section of review
I booked this place for the location and it didn’t disappoint. It was also in walking distance to restaurants. The views of the beach beyond awesome
Negative section of review
I didn’t like the dirt build up on the fans. Mold under caulking around the tub. The handle in the tub didn’t function correctly. And the water didn’t drain out of the tub. The circulation in the bathroom could be better. And the couch upholstery needs to be cleaned
Jackson, Wyoming
Positive section of review
There is a comfortable chair in the room. We were given a 1st floor room because there is no elevator.
Negative section of review
No hot breakfast. There is only one table on one side of the bed.
New York, New York State
Positive section of review
Location, personnel, Serrafina lounge next door.
Negative section of review
TV mirror what were U guys thinking!!??Bathroom mirror was unusable for my wife trying to apply makeup, not bright enough. A good handy man could have installed a shelf in bathroom to hold toiletries. I used the ironing board. Worn material on bed head board and base could be sprayed very easily to make it not appear so shabby. Previous guests had dropped what looked like chocolate on rug, not to nice to look at. It needs a little work and rating will get better.
Destin, Florida
Positive section of review
The location was great very close to beach
Negative section of review
The room was horrible...the shower knob was broken... I reported it noone came to fix it... pillows stunk...room was not too clean beds very uncomfortable
Monterey, California
Positive section of review
Excellent hotel with very good restaurant
Negative section of review
Love everything about the hotel
Napa, California
Positive section of review
Just a wonderful hotel
Santa Fe, New Mexico
Positive section of review
Close to plaza
Sacramento, California
Positive section of review
Cafe staff was great. Maids were very friendly.
Negative section of review
The person who checked us in did not say hello or greet us in anyway. She seemed annoyed to be at work. The doors of the hotel are so LOUD. Everytime someone closed a door up and down the hallway, it sounded like they slammed the door in a rage. It was that loud! You really need to do something about this. I've never stayed anywhere where the doors closing were so disruptive of my stay.
Fredericksburg, Texas
Positive section of review
Breakfast Pool Staff
Negative section of review
We had to change rooms twice The rooms need updates