1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Victoria, Texas
Positive section of review
The room was clean and bed and pillows were comfy! The breakfast was basic but very good. I would like cheese for my eggs 😁 the surroundings were safe and quiet. We will definitely be back next time visiting grandkids. My husband said the shower was awesome and will want to stay in room 110 again!
Big Bear Lake, California
Positive section of review
We had a lovely stay here as a family of three (two adults, one 7 year old child) + our dog. The property was centrally located, but also felt quiet and safe. The room was very clean and beautifully decorated, and we loved both the pool and easy lake access.
Negative section of review
Our room was adjacent to a utility room of some sort, and we could hear the whirring of AC units turning off and on.
Chicago, Illinois
Positive section of review
Excellent hotel with great location, walking distance to everything downtown Chicago has to offer. Very safe area, never felt in danger even at night. Rooms were clean and modern.
Eureka Springs, Arkansas
Positive section of review
This hotel was beautiful both inside and out. The grounds were lovely to walk around and look at. Our room was comfy. We would or sure stay here agian.
Negative section of review
We really wanted to enjoy a meal on the outdoor deck on the top floor and assumed we'd be able to take our dog there since it was outside. However, we were not allowed to have our dog out there. So that was a bummer, but didn't take away from our experience. We instead got our pizza to go and ate it on the veranda on the main floor.
Sacramento, California
Positive section of review
all staff, especially valet, was amazing! roos was cleans and quiet with a wonderful view.
Negative section of review
not a thing
Pigeon Forge, Tennessee
Positive section of review
Plenty of stuff to do for the kids.
Negative section of review
There wasn't a microwave in the room. There is one in the hallway though. The pillows weren't very comfortable so I'll bring my own next time.
Michigan City, Indiana
Positive section of review
It was huge
Negative section of review
Bed was hard
Miami Beach, Florida
Positive section of review
The hotel has a great location. It is in the center of all the action: entertainment, beach, shopping, restaurants, close to the convention center... Perfect time and view from the roof!!! The pool on the roof is a great place to relax on a hot day after work.
Negative section of review
This Citizenm does not have its own parking. Access to the nearby parking is not very convenient with luggage. However, the elevators can be useful.
Texas City, Texas
Positive section of review
Breakfast was gone time we got up the location was fine we accessed the property from the road at mall of the main land
Negative section of review
Fix the door to the bathroom it was coming off at the top we told staff on duty but it was never fixed also they need to post pics of the rooms on line for people to see they were fine to me but I could not find a lot of pics on line of the rooms when I was searching for a place to stay in Texas City area
Morrisville, North Carolina
Positive section of review
Room was quiet and comfortable
Negative section of review
The pool was not open or available . Had to change rooms due to television not working.