1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Mesa, Arizona
Positive section of review
Breakfast sucked. I was expecting the usual eggs, cereal, sausage, juice, etc. I couldn't find the breakfast area so asked where it was. Desk clerk pointed to 2 coffee pots, some muffins on the table and oatmeal but no milk. I took all the muffins, made some hot chocolate and went back to my room
Negative section of review
I had made a reservation but when we arrived the clerk said she had no reservation for me, but gave us a room. Next morning I checked my laptop and found two reservation confirmations. It wasn't a big deal. We had a room for the night, but we stayed somewhere else the rest of the trip.
Niagara Falls, New York State
Positive section of review
I loved how clean my room and bathroom were throughout my stay. The staff were very friendly and answered all my questions well. I would recommend staying here because I was very comfortable and enjoyed my time.
Roseville, California
Positive section of review
The pool area is always nice. Morning staff on weekends & one of them on weekend nights is super helpful. Got credit for accommodation, which is nice.
Negative section of review
-The price. I've compared prices & despite using a payment plan on booking- it adds up to be damn near $400. Yes, even on BW website. For only 3 nights. -This location is not worth the price unless you have kind of deep pockets or use plans to pay things off over time. - no connection / no wifi to watch my shows from my device which connects some of the time. This has been a consistent issue. -Get weird vibes from a new hire. Do you all carefully vet who works with B.W. ? I sure hope so! -You may or may not have a working shower. Past - there has been disconnected shower know from the wall. - better privacy for the pool area ! Tell me why I pay $$$ with taxes for a mid stay?
Annapolis, Maryland
Positive section of review
The Staff is excellent and always so helpful. Ports of Call was wonderful as always, location to the naval academy is a key feature to us.
Monterey, California
Positive section of review
The room was clean and the bed was comfortable. There were decent pillows.
Negative section of review
The room was in need of a remodel. The hairdryer was not in working order.
Fargo, North Dakota
Positive section of review
Very clean and the pool was great for kids.
Negative section of review
Beds were a little uncomfortable.
North Richland Hills, Texas
Positive section of review
Housekeeping crew and Property Mgr
Negative section of review
Roaches!!!! Yard had fleas
Tampa, Florida
Positive section of review
very clean room. easy checking
Roanoke, Texas
Positive section of review
Housekeeping Mgr Front desk
Negative section of review
Nothing.
Cape May, New Jersey
Positive section of review
Accessible
Negative section of review
Walking up steps. Bad knees.