1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
New York, New York State
Positive section of review
I liked the modern European vibe of this hotel, it made me feel quite comforable. The breakfast downstairs was exceptional and delicious and very appreciated. The hotel staff were exemplary in their friendliness and desire to help. New York can be intimidating but the staff at this hotel went out of their way to help. We were also super close to our theater for the Saturday night show, and having all those restaurants on West 46th Street was really convenient. It's a great neighborhood.
Negative section of review
It was a very hot weekend, and our air conditioning wasn't working too well, we were comfortable anyway as we are not all that used to chilly rooms.
Bloomington, Minnesota
Positive section of review
Location was great, being directly connected to the mall.
Negative section of review
After driving 14 hours from Texas I pull into the valet area, was asked if I needed help with my bags. I said, yes! And then was told, well the guy who does bags is on break and we legally can’t touch them. I said, do you have a luggage cart I can use, I walked inside and found one loaded my own bags do my room. Funny thing is I checked out a day early, and the same 2 people were at valet, and asked if I needed help with my bags, and I said… Let me guess you legally can’t touch them because your co worker is on break. He said, no we’ll load up your car. Also, when I tried to get ice for my room, I had to go to the gym on the second floor, where I found just a stand up cooler with ice in it. No ice machine. I was told it was this or go to the restaurant on the first floor and they will get me ice.
Phoenixville, Pennsylvania
Positive section of review
Location is great, right in the heart of downtown.
Negative section of review
Rooms are tiny.
Glenwood Springs, Colorado
Positive section of review
Redest updates nothing special
Paducah, Kentucky
Positive section of review
Location and room
Negative section of review
The pool and hot tub were very dirty. We all got sick after utilizing them
Arlington, Virginia
Positive section of review
Location, staff
Negative section of review
Toilet too low, bathroom dated, no fan, no closet. Had to ask for ironing board. No shelving for towels. Location of toilet paper holder was ridiculous. Also for the price, breakfast should have been included....the garage was dangerous...dark and no lighting ...Paris Hilton needs to invest in her family's business....
Bozeman, Montana
Positive section of review
Nothing
Negative section of review
Mistake in date of arrival in booking a day after arrival, on the actual day , first not the second of the month, no rooms available we could use, and no prepayment refund offered, or given. We are 77, and 73 years old, booked same day on internet, which is hard, and only 3rd floor room available when we arrived, no elevator, and no refund.
Charlotte, North Carolina
Positive section of review
The breakfast room was great, very clean , we were very pleased i wanted a room on the first floor but considering I booked it at last minute and short notice it was still wonderful
Negative section of review
Everything was very clean and the outside smoking area for my husband was nice
Kimball, Nebraska
Positive section of review
It was easy access to the highway and the city. The staff were very kind. The rooms are clean and quiet, and relaxing. It was a very comfortable stay. I highly recommend it.
South Hill, Virginia
Positive section of review
Location was great; did not have the breakfast.