1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Virginia Beach, Virginia
Positive section of review
Perfect view of the beach, with easy beach access. It was also nice to have a kitchenette in our room to be able to cook some days without having to eat on the boardwalk. Really nice staff. Our kids loved the beach access and the indoor swimming pool/hot tub.
Negative section of review
The day before our last nights stay, I found a live cockroach in our room. We checked out early. When I addressed front desk and showed them the photos/ Live Photos all I got was a “I’m sorry”. This thing was crawling around in a drawer where I had my youngest daughter’s clothes and diapers. The night before she had a bite on her leg that we couldn’t figure out and now it made sense. As much as we liked the hotel, I don’t do roaches. No one wants to see them, no one wants to take them home, and it’s a hotel. If there was one, I’m sure there is more. It’s disappointing the hotel did nothing, and that booking.com still hasn’t even gotten back to me with a solution.
Grapevine, Texas
Positive section of review
Was walking distance to Grapevine main street and restaurants. Near airport and conference centre. Room was clean, bed was clean and comfortable, mattress new. Plain oatmeal and bagels and coffee included was fine for breakfast.
Negative section of review
Very bad smell on 3rd floor corridor, smelt like puke. I told reception but smell was there through out my stay. Had room above stomping around every morning at 5am waking me up. Hotel was full so could not move room. Reviews gave me a higher expectation of the hotel, but it was below my expectation. pictures look better than reality. Shower floor had some brown stains. airconditioner in wall very noisy turning on and off through the night. Had to keep informing reception coffee had run out at breakfast time or no cutlery. Run on limited staff.
Los Angeles, California
Positive section of review
Good loft for staying in LA, good location- 10min walk to Hollywood walk of fame, very convenient to have a parking in the house, self check-in worked perfectly, responsive host always available in case of any issues.
Negative section of review
The shower fittings are a bit worn out, with very low water pressure — it was difficult to wash my hair
Anchorage, Alaska
Positive section of review
The staff was so nice and moved us to a 2 bed room with a private bathroom because we had twin babies
Negative section of review
It was comfortable and affordable
Queens, New York State
Positive section of review
the place/building itself is very nice clean modern
Negative section of review
the area outside of the hotel looks very dangerous very unsafe and when there is no parking you can’t sleep thinking you won’t find your car the next morning. my room was just in front of the elevator and people coming back at 2am made way too much noise waking me up constantly
Herndon, Virginia
Positive section of review
The only good thing is the location, 12 from the IAD
Negative section of review
Someone was smoking in the room before I got there I had to stay there because I didn't have another choice, they say that the wifi is free but once you're trying to connect with the wifi you have to pay per 1 hour
Tampa, Florida
Positive section of review
Great location I loved the view of the ocean
Negative section of review
The bed wasn't comfortable
New York, New York State
Positive section of review
Key was available via application, very easy
Negative section of review
A little loud street, but that's unavoidable.
Troy, Michigan
Positive section of review
Common areas were litter with garbage
Negative section of review
Cleanliness of Lobby
Savannah, Georgia
Positive section of review
I like the waffle
Negative section of review
I didn’t like the sausage at all and little old lady was a bit pushy