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The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Deerfield Beach, Florida
Positive section of review
Stayed here a few times before and I've always loved the hotel but upon arriving for my stay this time around I found out that they now charge $15 a day for parking even though the website stills says parking is free. My cost for my stay was $287 but jumped up to $434 when I checked in. I still love the hotel, but I don't think I will be returning. The price I paid for the room I was put in didn't match.
Negative section of review
Not being aware that I had to pay for parking and some of the things the room weren't cleaned properly and outdated
Leavenworth, Washington State
Positive section of review
Awesome place. Great parking and you can walk anywhere from your stay. Perfect location with plenty to do around the town. I definitely recommend bear bear for breakfast and the grits were a hit! The best grits we have ever had and we are going back before we leave Leavenworth lol
Negative section of review
Maybe more coffee creamer... But I'm literally just not picking because everything was great 😃👍🏼
Jackson, Wyoming
Positive section of review
Absolutely spotless. All amenities were top shelf and the room furniture, including the mattress, were beautiful and comfortable.
Negative section of review
The only down side was the lack of a pool, although they do have a large hot tub.
Key West, Florida
Positive section of review
Right at the center of Duval. Very cute place great for photos and convenient around everything.
Knoxville, Tennessee
Positive section of review
The location was in a decent spot, not far away from food.
Negative section of review
During our 2 night stay, we switched rooms THREE times due to a few reasons. Day 1: While sleeping you can hear running upstairs, and downstairs (right outside of our door) it sounded of yelling and laughter from 11pm to around 2-3 am. My husband and I both had to keep popping up out of our sleep just to peek outside to see what was going on. Next morning, we asked for a different room to see if maybe it was just the room placement. Day 2: Once we moved to the second room, we could see gnats. We only had one night left, so we just kept killing them as we saw them. We go out for the day, and come back at night. Upon arriving back in our room, I saw a roach run from under the bed. Once my husband confirmed that that’s exactly what it was, we instantly packed up and went to front desk asking if we can get a refund. He told us there was nothing he could do, but offered ANOTHER room change. Mind you it’s 11pm and we hit the road the next morning so we just said okay in hopes that it’d get better and needed the rest. We stayed up talking a bit, and around 1am I saw something scurry across the floor in my peripheral. As I go to put my shoe on to see what it was, there was another ROACH by my shoe! I couldn’t even get a picture in time because it scurried off quickly. My husband quickly got up, and packed up our belongings for the THIRD time and headed down to the front desk. The lady replied “We’ve never had those problems”. and we had to demand a refund. She walked away while we were mid sentence, and another woman who was there was checking in, asked if there was an insect problem before she swiped her card. The worker denied it and ran her information through ANYWAY. The woman requested she wanted to then look at the room, and the worker proceeded to say “this has never been an issue”. However, after reading these reviews that is absolutely NOT true. Gnats are tolerable, annoying? But roaches are a big deal, especially for someone who does not live that way.
Spicer, Minnesota
Positive section of review
Location and amenities. We are two blocks from our event
Negative section of review
Absolutely nothing
Grand Rapids, Michigan
Positive section of review
Close to an event I was going to
Negative section of review
Breakfast ended early and all I wanted was some juice and they told me no. 😭🤣
Myrtle Beach, South Carolina
Positive section of review
On the beach. Staff were nice
Negative section of review
Garbage all around. Place needs tlc
West Palm Beach, Florida
Positive section of review
Room very clean
Negative section of review
On the hallway had no AC they have some fans. It was hot. Other than that everything was good
Framingham, Massachusetts
Positive section of review
The hotel was very clean.
Negative section of review
I enjoyed my stay, and have no complaints!