1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Midpines, California
Positive section of review
I’m not sure how to rate this resort because it wasn’t quite what I was expecting. I regret mentioning I had a little handicap and it was difficult continually climbing stairs or hills to use a restroom with my physical condition. We ended up leaving a day earlier than I paid for and of course could not get compensated for my early departure. We left because my grandkids were bored. We were under the impression the hotel tub was included however it WAS NOT and to pay for each of my family member to sit in the hot tub was extremely expensive.
Negative section of review
A tv if you have children. The hot tub should be included in your stay. Be sure if you have any kind of physical handicap you let facility know and maybe they can accommodate you better as well as if you chose to check out earlier then your stay you should receive some kind of refund.
Anaheim, California
Positive section of review
Everything! Staff were very friendly and accommodating! Facility was very good! The location was perfect! The hotel and its surrounding were peaceful! My family loved the place!
Negative section of review
Probably the different smell of the lobby carpet.
Los Angeles, California
Positive section of review
Conveniently located for what we had to do.
Negative section of review
Street is pretty loud.
Scottsdale, Arizona
Positive section of review
Clean, great staff, excellent gym
Virginia Beach, Virginia
Positive section of review
The location was great
Negative section of review
Parking for more than one car was not allowed
Monterey, California
Positive section of review
It was nice, relaxing
Negative section of review
No comment
Positive section of review
Not much
Negative section of review
The room was underwhelming. The decor was tired. No one was in reception when we arrived and we had not been provided with key collection info. There was a mouse in our room. When we reported this to reception in the morning the receptionist was totally disinterested and defensive. We paid a lot for the accommodation and we were extremely disappointed. If there was any process to request a refund we would have done so.
Orlando, Florida
Positive section of review
Clean
Negative section of review
Water park, restaurant
New York, New York State
Positive section of review
Overall deposit amount was taken on my total bill saying will be returned on check out. But 1 week has passed and I didn't receive my deposit of USD 50 yet
Negative section of review
The breakfast same menu without fruits or yogurt and boiled eggs. Only apple as fruit every day. Second thing is deposit apart from the exact amount
Spokane, Washington State
Positive section of review
Close to the hospital. Friendly staff.
Negative section of review
Facilities are generally basic and breakfast was ok, not exceptional.