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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Saint Louis, Missouri
Positive section of review
This is probably the worst booking that I have ever had on Booking.com... and Ive been on here since 2010. The first day I was there was ok- it was a Friday. Decent enough to get the codes and everything and get it. But this place is not in a great neighborhood- location. The building across the street is abandoned- and the street is not all that great. I would definitely not have been comfortable leaving my car on the street- especially considering the number of break ins in St Louis. Thats why I selected this place- I though they had secure/gated parking... turns out it was not secure at all.
Negative section of review
The Saturday afternoon that I was there- I was about to leave the buidling at 5 pm. When I got down to the lobby it was overrrun with people. When I exited the front there there were at least 70-80 people at the pool. This is supposed to be a controlled building with no univited guest. These people had taken over the pool, the building and the parking lot. When I got to the parking lot- they had taken up every open spot and were just randomly parked all over the lot- blocking the exit and entry. I left with my car- and returned at about 11 pm. When I came back- they had finally shut down the pool party- but these kids had still taken over the parking lots. Cars parked everywhere.... 30-40 people just hanging out in the lots. At the point- I did not feel safe leaving my car there- so I collected my things and left. My reservation was till Monday- I texted the host when I checked out. Never did receive and kind of refund. Horrible experience... horrible host.... horrible service.
Three Rivers, California
Positive section of review
I travel often and stay in lots of places; this may be my favorite place i have ever stayed. It had it all. Clean. Comfortable. Esthetically cute. Climate controled. Had laundry. Great and ready to cook in. Close to the park entrance. I truly did not want to leave.
Negative section of review
Aggressive shower heads. Not my favorite pillows. Wonderful otherwise.
Daly City, California
Positive section of review
Staff is very friendly and helpful! Breakfast was great, lots to pick from. And a bonus was the parking!
Negative section of review
Nothing not to like. It was great!
Gardiner, Montana
Positive section of review
Cabin was quite nice with amenities. I liked the spiral staircase to rooftop sitting area with view.
Negative section of review
Location was too tight with other properties. I checked out at 8:00 am, then at 3:05 pm later that day received a friendly reminder text stating checkout was at 11:00 am and that i should respond out if checked out. That is poor communication and not acceptable for a property of Ridgelines caliber.
Virginia Beach, Virginia
Positive section of review
Everything was great from the moment we walked in and checked out. Breakfast was really good.
Negative section of review
Parking space and pool are a bit small.
South Lake Tahoe, California
Positive section of review
Bed was comfortable and it was a good location. Price was very competitive.
Negative section of review
Pictures vs. reality is very different. Unfortunately the inside of the apartment is not as nice and it has many faults (toilet seat was to small for the toilet) and needs more touches to make it nicer. Unfortunately the place was dirty in many places. Side tables were dirty and sticky from juice. Showers was not cleaned, tv pilot was dirty and sticky. Room for improvement there. You can hear everything coming from other neighboring rooms.
Alexandria, Louisiana
Positive section of review
Clean rooms and the staff is very good. I really appreciate the service.
Virginia Beach, Virginia
Positive section of review
Location was ocean front
Negative section of review
The bathroom wasnt very clean The AC on the inside leaked there were only one elevator and it took forever to get to you The elevator was quite small
Stevenson Ranch, California
Positive section of review
Clean room
Negative section of review
I stayed in room 323 - the sink in the bathroom didn’t drain too well - needs to be snaked as water went down slow and backed when brushing teeth.
La Mirada, California
Positive section of review
It was fine
Negative section of review
The hallway light would stick and not shut off