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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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Honolulu, Hawaii
Positive section of review
The location is perfect. You can walk to the Mall in about 10 minutes. Walk the other direction and plenty of food and shopping. The beach and lagoon are very close and easy to get to down the walking ramp. The unit is located perfectly with beautiful views of the beach and lagoon. The key less door lock was great. Nice not to have to carry around a key. It was nice to have 2 bathrooms with 5 people. The store and ice cream shop were handy and we used a lot.
Negative section of review
I had read all the other reviews and saw plenty of negative things. But we are a pretty easy going family and I thought maybe some of the negative reviews were people just being too critical. But they were all spot on!!! The curtains are still stained. The window tint is peeling on all the windows. The sliding doors to go out to the lanai are very, very hard to open and close . The rug on the lanai should just be thrown away. It is all worn and tattered. The king size bed is extremely soft. Almost feels like you’re sleeping on a water bed. Very uncomfortable! The pillows are thin and old. The bedding seemed clean, but was very worn out especially the king size comforter, the dressers are very worn. We never were able to get one of the t.v.’s to work even with the directions . disappointing there are only six towel sets. Would be nice to have more so you didn’t have to do laundry multiple times on your trip. But the laundry room is close . $3 to wash and $3 to dry. But I was aware of this before booking. We also experienced The fish/ sewage smell coming from the kitchen drain that someone else experienced. The unit was updated at some point but just not kept up well. They have lots of rules from no shoes on in the unit, you must turn off the A/C when you leave and can not turn down pass 68 degrees. I have to say it cools back down pretty fast when you get back and turn it on. But there is no A/C in the 2nd bedroom with the 2 beds. They did provide 2 box fans . All and All we had a nice vacation but I would not book this unit again. You are only paying for the location and view. I feel that it is over priced for what you get. If they updated the beds and linens and touched up or repainted the inside of the unit. And new bedroom furniture. That would go a long way . So make sure you read all the reviews and know what you are getting yourself into. I would pass on this unit and maybe try a different one next time.
Kingsport, Tennessee
Positive section of review
Filthy room, musty odor, perpetually damp floors, room unusually humid ( some sort of water intrusion issue). Floors blackened our feet, bedsheets were stained from our feet just getting into bed. Worse, some sort of silicone coating on the floors, very slippery. Desk agent agreed to refund 2nd night-never refunded. In 50 odd years of travel, absolutely the worst hotel we have ever seen.
Negative section of review
Everything
Tuolumne, California
Positive section of review
Clean, comfortable and well maintained. Staff were awesome. Water park was a hit with the whole family. Nice to have the casino for the big kids. Cafe offered first class food at a reasonable price. Can’t wait to come back!
Negative section of review
Nothing
Burlington, Vermont
Positive section of review
It was really nice having a full kitchen in the Deluxe King One-Bedroom Suite. Spacious and comfortable. Dog friendly with plenty of nearby walking.
Negative section of review
Breakfast was ok. It always felt a bit hectic in the buffet area.
Galveston, Texas
Positive section of review
We arrived very late and the property was very accommodating! Checkin was fast and beds were extremely comfortable.
Negative section of review
Room was a little cold on arrival but nothing an adjustment to the AC didn’t fix or an extra blanket.
San Diego, California
Positive section of review
Bed was very comfortable. Room spacious. Shower was good. Towels were better than many other hotels.
Negative section of review
Very noisy. You’re right off the freeway. Seems like some maintenance was happening at 5am. Windows are obviously thin. AC unit was above the bed. Had to stand on the bed to turn on. Was very hot in the room at check in. Only one very small round of soap for both sink and shower. After one day, 2 people, hardly any soap left. Sink is way too high for short people. No hooks in the bathroom to hang towels.
Panama City Beach, Florida
Positive section of review
Love the sea view and the outdoors of the property
Negative section of review
Restrooms dirty and floors need a good cleaning
Fort Collins, Colorado
Positive section of review
The rooms were nice, clean and a/c was working
Negative section of review
The common spaces were a little underwhelming
Oceanside, California
Positive section of review
Location.
Reno, Nevada
Positive section of review
Was just what I needed. Room was spacious and clean. Staff was very friendly and helpful.
Negative section of review
Restaurant needs to offer more than just Indian cuisine - basic foods would have been nice.