1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Clinton, Montana
Positive section of review
We camp for a week then stay at the Mercantile to clean our dishes, cloths, and air out anything that needs it before another week of camping. The Mercantile is perfect. It is a family business and we always feel welcome. They have made improvements every year. Always look forward to staying here.
Hart, Michigan
Positive section of review
The continental breakfast had a great variety and tasted great. The morning breakfast staff was so nice and helpful. The pool was large and clean, the cabana spot with chairs was appreciated, and the hot tub was nice.
Negative section of review
The room smelled terribly of smoke and never went away, the pillows were dirty, side of bed skirts stained and dirty, faucet in bathroom coming out of the wall(could see mold around faucet and grab bar), walls were dirty, and the air conditioner filter was extremely dusty and dirty and my husband got very sick from use of it. Also, the pool and hot tub were nice but were used daily by outside people not staying at the hotel. Every morning the pool was used by an older women's exercise group and on another night a single exerciser came in with her gear and loud speaker blaring her music while others swam. We rarely saw staff at the front counter and had to ring a bell for service every time. They never had pool towels out and had to go find someone each time for towels. It was also very loud at night with people talking/shouting past 12am and doors slamming. Housekeeping was not great. They didn't take our overflowing trash and didn't always replace the towels that we placed on the floor for new ones. The bathroom had no exhaust fan and would get so wet after each shower, door was warped from water condensation and hinges all rusty. We also found a huge wolf spider(with many spider babies on her back) in our bathroom underneath the bath mat on the floor. They all scattered when we tried to kill them. Saw another huge wolf spider on our last day going after another bug on the floor.
Boston, Massachusetts
Positive section of review
The shuttle service was convenient. The staff was informative and ready to help. The food choices were good and easy to access.
Rancho Cucamonga, California
Positive section of review
Enjoyed the hotel and accommodations provided. The close proximity to entertainment and, shopping, and food is excellent.
Negative section of review
The Bar area is not open at all times
Reno, Nevada
Positive section of review
The room was clean, the bed was comfortable, the furnishings were adequate.
Negative section of review
The bathroom fan made alot of noise, the air conditioner sounded like a jet airplane, the outside of the building appeared poorly kept and in need of maintenance. Balconies and stairs were delapidating to the point of being a trip hazzard, No continental breakfast, and the coffee station was inadequate. The guy behind the counter was slovulun, slow and curt.
Woodland, California
Positive section of review
Great staff and facility. Location was perfect for me.
Negative section of review
Not a thing.
Salisbury, Maryland
Positive section of review
The pool was nice and room wasn’t nice and clean!
Negative section of review
Nothing
San Antonio, Texas
Positive section of review
Contacting Wyndham corporate
Negative section of review
Billing not accepting insurance cancelation policy
Jacksonville, Florida
Positive section of review
The location was good.
Negative section of review
The pool was beat and the room wasn’t as nice as pictures. Trashy outside.
Rothschild, Wisconsin
Positive section of review
Bed was comfortable. Room was spacious and quiet. The small refrigerator came in handy. I used the exercise room. It met my expectations. Breakfast offered a full array of choices. Overall, the stay was an excellent value.
Negative section of review
Two waffle irons are needed. The waffle iron that was available was slow to heat and there were a lot of people waiting to use it. Breakfast room staff (an older woman) was not particularly pleasant that morning. I have allergies and noticed that the pillows were dusty. Problem was solved by folding and placing a large bath towel on top of the pillow.