1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Philadelphia, Pennsylvania
Positive section of review
Staff were friendly. The area is perfect and Con Murphy’s restaurant attached is delicious. I enjoy how secure the building is too.
Negative section of review
I did not know I’d have to pay each night for the lounge so if you get lounge access just be sure to specify how many days you’d like it. The pool was also closed due to weather unfortunately. Otherwise overall the hotel was great!
San Angelo, Texas
Positive section of review
The room was clean and comfortable
Negative section of review
Options for breakfast would be nice
Richfield, Utah
Positive section of review
Beds were very comfortable.
Negative section of review
Maybe sunshades for breakfast room. Great food, service, but tables get a little warm.
Murfreesboro, Tennessee
Positive section of review
Clean and comfortable
Negative section of review
Noisy- bring earplugs. Also when we complained about the noise from the next room, the manager called us on the room phone- which the people next door could hear. So they knew who had complained. It could have been a bad situation if they had been belligerent
Foley, Alabama
Positive section of review
The house was beautiful and the view was amazing. Very clean and the beds were very comfortable, we really enjoyed staying hated to go
Columbia, Missouri
Positive section of review
Right on the Interstate so very convenient. Very clean and comfortable bed. Thank you for 1st floor room.
Shepherdsville, Kentucky
Positive section of review
just the bed, outside area, and the cleaning staff were sweet people
Negative section of review
when my wife and i checked in immediately the front desk guy was very rude, not friendly to their customers who paid $400 for 2 nights. and it was only supposed to be $200 but we got double charged! so we couldn’t do any extra things since they took my funds. ruined plans with our friends and family that we traveled to see. 48 hours later i’m still waiting for the issue to be resolved. we got walked in on by the staff (not their fault it’s the front desk fault for not communicating we checked in). the pool is not heated so it was a very cold swim. we got accused of “smoking”. i found 2 ticks on me. the patio furniture was cheaply painted we had paint on our clothes. we had quiet a few gnats in our room. my wife asked for a straw and the front desk guys were rude to her. we found a piece of toilet paper stuck in the eye peep hole for the door and we didn’t put that there. so i’m assuming the people that stayed before us didn’t feel safe there as well. we didn’t feel welcomed the whole stay at all. it was supposed to be a relaxing getaway and have fun with our friends and family but between booking.com and this hotel, it was hell and stressful. the only nice thing about this hotel is the cleaning staff, they were all sweet and had smiles on their faces. i’m never using booking.com or going to that hotel again
Ridgecrest, California
Positive section of review
Will stay with you again Thank you for early checking
New York, New York State
Positive section of review
There wasn’t any breakfast or restaurant at the hotel.
Negative section of review
The room was very small. The bathroom door didn’t close properly. The door to the room also didn’t close properly. There were cracks in the tile in the shower. Paint was peeling off the steel bathroom door. The front desk personnel were cold and not very friendly. The entrance to the hotel was not very welcoming and very worn down. All in all, I would NEVER stay there again! I also tried to cancel my reservation 3 days ahead of time and wasn’t allowed to because the front desk staff said the owner was very “strict” about cancellation policies. After staying there, I now know why because it’s like they’re trying to bully you into staying there and just want the money for himself and not paying to improve the hotel!
Lancaster, Pennsylvania
Positive section of review
Nicely laid out. Very clean. Friendly staff