1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Cheyenne, Wyoming
Positive section of review
Comfortable and clean. Loved being out in the countryside. The breakfast was delicious and the proprietor, Ellyn was extremely helpful and friendly.
Negative section of review
Nothing
Nephi, Utah
Positive section of review
The staff was great, accommodating, friendly and courteous. The beds were comfortable but other furnishings were scant.
Negative section of review
no sofa or comfortable reading chair. Bathroom was old fashioned
Cheyenne, Wyoming
Positive section of review
Hot water, breakfast & location was great to see multiple surrounding museums and local favorites.
Negative section of review
I tried on 4 occasions , 2 through Booking.com and 2 through Red Lion directly, to request a early check in if possible. I received no answer from either attempt and could not reach a live person directly through Red Lion. No exhaust fan in bathroom, windows with no blinds that gave no privacy from outside, a dog barking across the hall, light switch that first do anything, a light that doesn't work, shelf in shower installed on an angle so could put anything on it or it slides right off, the toilet paper was so far behind you I took it off the holder because it was to difficult to reach, and the room was small and had a weird layout.
Lincoln Park, Michigan
Positive section of review
Room was clean. Staff was friendly and I was able to bring my dog.
Cody, Wyoming
Positive section of review
Really nice hotel - clean and comfortable.
Negative section of review
The pool area looked really nice but was under renovation.
Fort Worth, Texas
Positive section of review
Breakfast was great at the restaurant
Negative section of review
Bed sheets were damp, only gave us 2 towels with 4 guests, only gave 2 complimentary breakfast for 4 people, man that checked me in said my card was declined so I spent 30 minutes with my family in the car trying to figure out how to pay for the hotel then he says sorry it’s not declined after all. Tried calling front desk and phone in room did not work. Lastly, water in shower kept going from hot to cold several times within a 15 minute shower.
Hialeah Gardens, Florida
Positive section of review
The online pictures of everything
Negative section of review
The pool didn't have any loungers to lay out in the sun like the pictures showed. The pool area was a mess with garbage and glass alcohol bottles scattered all over. The pool is so close to the highway and so very loud. Some outdoor music or a. water feature would be nice to drown out the noises of cars racing by and beeping. We booked the room for 4 people but they only gave us two towels. When I called to ask for some additional towels they never answered the phone. Later we went down and the line was too long to wait in. Later I asked the front desk for towels and she said the cleaning people will bring them to me. They never came. So we asked again later at the desk. This time the gentleman went in a back door and came back with extra towels for us.
San Antonio, Texas
Positive section of review
Room nice clean
Negative section of review
Felt unsafe at breakfast.
Roanoke, Virginia
Positive section of review
The room wasn't broken into and no one stole my car from the parking lot
Negative section of review
The lady who was working the front desk obviously doesn't like her job. She was rude and unhelpful. Rented a smoking room and there was no ashtray. When inquiring about an ashtray we were told to just use one of the plastic cups. Asked for a cup and was told they didn't have any. Basically everywhere around it is closed down, run down or both and I was nervous someone was going to run off with my car in the middle of the night. Poor lighting in the parking lot. The only thing that this place was missing was some long term residents arguing out front.
Virginia City, Nevada
Positive section of review
Non included. Not even coffee. Staff was excellent
Negative section of review
Complimentary coffee maker and mini fridge would have greatly improved our experience.