1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brooklyn, New York State
Positive section of review
Location was close to subway station even though that weekend there was construction going on there and the trains were not stopping there.
Negative section of review
First day the air conditioning wasn’t working but when i informed the owner about it he sent a repairman the very next day and fixed the issue
Bakersfield, California
Positive section of review
Staff is amazing and facility was super clean and comfortable, this is the only place I'll stay from now on! Thank you Extended Stay!
Mesa, Arizona
Positive section of review
The hotel was conveniently located for us. The room was clean as well. The receptionist at the hotel was excellent! Her name is Julia.
Negative section of review
No concerns
Colorado Springs, Colorado
Positive section of review
It was cute but dark light bulbs burned out in kitchen area. Unable to use the fridge had to get a cooler to keep things cold.
Negative section of review
Two outdoor grills out front only one had propane.
Hilton Head Island, South Carolina
Positive section of review
It was clean for sure.! Breakfast was great.! Nice area especially if you have kids
Negative section of review
Unfortunately mold is starting to set physically in rooms and the smell of mold throughout was strong
Honolulu, Hawaii
Positive section of review
Great drinks, food and vibe at the poolside bar. Great location.
Negative section of review
Could tell it is an older hotel with a hipster makeover and could be taken care of a little better (a few fixtures were broken, AC leaked a bit, picture on wall mounted crooked). Nothing that interfered with the overall comfort or function of the room but not the attention to detail that the hotel portrays online.
Estes Park, Colorado
Positive section of review
The property had been renovated and was nice.
Negative section of review
After checking in and getting settled, we tried to turn on the tv. No luck. I went to the front desk and Jesus was more than willing to come to my room and help. The remote was not not set on the tv and he worked on it for a while and was able to get the tv to work but the remote didn't control the volume or on and off. He said he would be back. Time passed by and I walked up to the office and he was on his device. I asked him about the remote and he said something to another co worker and they both came to the room. Finally the other worker said he would be back with another remote from the other property. He did return and it all worked between the two remotes. Thus morning at the breakfast, by 8:00 there were no more hard boiled eggs and were told there would be no more this am. I went to pour a coffee and the only sweetener available was pure sugar. The trash was overflowing by the front door while 3 staff members were in the back area. Upon returning to my room, I went to my suitcase on top of the dresser and the carpet was wet. I went to the front desk and reported the wet carpet. The guy at the front desk said his maintenance guy would be to work soon. I told him we were leaving for the day and if he could come at 9:00 that would be great. We returned to the room around 5:00 and went to the front desk to find out if the water leak was fixed and the girl at the desk said she had come on at 2:00 and Juan had not told her anything. I'm wondering how long the carpet has been wet? Not a healthy environment at all. How is this handled from here? We check out tomorrow. Very disappointed in how things on this property have been handled.
Bristol, Virginia
Positive section of review
How nice of all there 😀
Virginia Beach, Virginia
Positive section of review
It was on the beach
Negative section of review
The sheets were filthy - stains that looked like lipstick. The pillows were unbelievably bad (either lumpy or flat.) We had six pillows in our room (two beds). I got three more pillows and all were the worst. A terrible night's sleep. The walls were filthy with paint chipping off. There were no cups or tissues. No clock. Not enough outlets for charging. We were gouged on the cost because we were in need of a last-minute hotel room since our flight was canceled. The photo from the room phone about sums it up - the hotel doesn't even know it is VIRGINIA BEACH and not "VERGINIA BENCH". Unreal experience - and we paid $394 for one night for all of this awesomeness (sarcasm intended).
Manitou Springs, Colorado
Positive section of review
The place was a great size and the bed was comfortable!
Negative section of review
It was a little humid in the room. I don’t know if it was just the weather but the air conditioning helped a little bit.