1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Biloxi, Mississippi
Positive section of review
The staff was friendly, but the GMs handling of our situation with bedbugs was disappointing.
Negative section of review
The room they originally assigned us had BEDBUGS and the General Manager tried to gaslight us. He refused to give a refund!
Merritt Island, Florida
Positive section of review
I loved the environment. Wireless remotes for blinds, bed and fan
Negative section of review
No kitchen
Old Orchard Beach, Maine
Positive section of review
Restaurant on premises short walk to beach. Staff accommodating
Negative section of review
Beds need to be replaced. Mine was replaced in a timely manner after my request
Panama City Beach, Florida
Positive section of review
Property was nice and clean. Staff was great prompt and fast.
Baton Rouge, Louisiana
Positive section of review
The pool the restaurant the front desk service when available
Negative section of review
Bed bites no room service cleaning for 4 night I was there until I ask refrigerator had to be replaced toilet water running slow living room light bulb was out had to beg for clean linen daily awful and bad experience to be under new management after 4 years our church group been coming there have addressed this issue to Jamie and several front desk people but no help at all but I will keep reviewing to put the bad experience out there so no one else waste there money not time these the bed bites from 3 of our church groups rooms that got bit awful
Oakbrook Terrace, Illinois
Positive section of review
Everything went well I will be booking again very soon
Rockford, Illinois
Positive section of review
Easy to find off interstate. Breakfast was decent.
Negative section of review
Our room smelled like rotten eggs. It was almost unbearable. I took a picture of a strange bug on the floor. Pool wasn’t much bigger than a hot tub. The bag with the bedding for pull out couch was empty and I had to go get the stuff. The pull out bed was badly stained.
New York, New York State
Positive section of review
Location and it was pretty clean.
Negative section of review
No breakfast, no ability to stream on the tv and WiFi was pretty iffy. The cleaning staff was very nice but the other staff were just ok. The hotel is a little old in the rooms. It was pretty expensive considering.
Cripple Creek, Colorado
Positive section of review
Bedroom facilities
Negative section of review
Being charged a "Resort Fee" of $11.27 (incl tax) per night, for our two night stay. This charge was NOT included in our original booking.com invoice when the booking was made!!!
Corpus Christi, Texas
Positive section of review
Close to the beach
Negative section of review
There was roaches, the bathtub had pubic hair on the floor, the floor was wet the separated the room and bathroom. The blankets smelled and had a stain on sheets