1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Daytona Beach, Florida
Positive section of review
The staff was great, the really care abput their customers. I needed to study for an expensive and hard exam for work. They put me in the penthouse sp I would have a quiet place to study. All the staff were pleasant and great! The location is away from from the busy and boisturous part of townn.
Negative section of review
The fact they really took my need into consdieration and put me in the penthouse.
Dickinson, North Dakota
Positive section of review
Staff was helpful with questions, and room was good. We were able to do laundry , and cost was not too bad.
Negative section of review
Kitchen didn’t have any dishes or any utensils whatsoever. I was told I could rent these. We decided to eat out. Easy in and out.
New York, New York State
Positive section of review
Room was spacious and comfortable. Bathroom toiletries were top grade.
Negative section of review
Throughout, the staff made errors. Our checkin was difficult -- the receptionist said we had only reserved one room when in fact, we had reserved two. She told me I should contact booking.com to see what could be done. When I confirmed our 2-rooms reservation, she then found it and said the "system" had gotten it wrong. Room service made an error and brought us plate and silverware for one instead of two. And door staff told us the bar was open until 2am when it took last orders at 11:30 and closed at midnight. Too many errors for a 5-star hotel!
Bar Harbor, Maine
Positive section of review
Great location. Clean accommodations. Wonderful breakfast included.
Las Vegas, Nevada
Positive section of review
location was great, but the beds were not comfortable at all
Negative section of review
uncomfortable beds
Haines, Alaska
Positive section of review
proximity to the Ferry terminal and view of the water
Negative section of review
the owners were hospitality PLUS! and they use fresh ground coffee
Red Bank, New Jersey
Positive section of review
Breakfast was great - also the convenient location
Negative section of review
I understand it’s the height of wedding season on the jersey shore - but - my ground floor room (almost a basement) was damp, dark and charmless - it cost $500. It felt like price gouging.
Pacific Beach, Washington State
Positive section of review
Location to village and comfy beds.
Boone, North Carolina
Positive section of review
The pool
Negative section of review
The carpet stink and I had hair in my bathroom on the sink and in the tub
Newport, Rhode Island
Positive section of review
Just a really great experience and a comfy bed. I will say this, opt for the more expensive of their rooms. My less expensive room was spartan. Very spartan. Cozy though!!
Negative section of review
N/A