1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Concord, Massachusetts
Positive section of review
First appearance room was satisfactory and what was reasonable for this historic Inn. Under normal circumstances we would have been happy. No provision for the much reported heat wave was made by switching on the AC prior to arrival.. The window AC proved unable to adequately lower the temperature much. Reporting this to the front desk, where patience was the response. 3 hours later, room temperature decidedly uncomfortable the desk clerk dismissed the thought of change of room as "hotel is full" Of that I was skeptical. At 11.30pm I made my second night reservation elsewhere, checking out early.
Negative section of review
The need to cut short our stay because of AC inadequacy where by then it was too late, I'd booked elsewhere. In
Chicago, Illinois
Positive section of review
Great location! Lots of food options nearby that are open during early and late hours. Staff was super helpful and kind.
Negative section of review
Beds were very hard and bad for my back- but that comes with the price of staying at a hostel
Columbus, Ohio
Positive section of review
Convenient location to otherworld, friendly staff, beautiful room. Decent continental breakfast in the morning.
Negative section of review
Toilet was noisy, but just shut the bathroom door and the problem is solved. Not much bad I can say about the hotel.
Queens, New York State
Positive section of review
Easy to get from airport to Hotel
Negative section of review
Someone tried to get into our room twice. The second time I had the second lock on as they actually had master key or duplicated key. When I complained to the manager on checkout he wasn’t concerned. Whoever tried to come in didn’t identify themselves, ie security or management and left when we yelled that the room was occupied.
Abingdon, Virginia
Positive section of review
Convenient location
Negative section of review
Tv never was user friendly… could ever get it to work. Wasn’t a staff person at check in. Had to wait a long time. And no one answered the phone when we had issues like the tv and no hot water for 15 minutes! Took that long for hot water to reach our room ( inadequate water heaters!)
Gatlinburg, Tennessee
Positive section of review
Everything
Negative section of review
The little road
Owings Mills, Maryland
Positive section of review
I loved the ability to do a late checkout. It fit right into our plans.
Negative section of review
The room would have been more cozy if it had a rug of some kind.
Sandusky, Ohio
Positive section of review
Super clean and very comfortable! Updated TV service; free WiFi.
Negative section of review
Could have used a chair; no toiletries included, but not a problem for us.
Gulf Shores, Alabama
Positive section of review
Nice layout
Negative section of review
Parking horrible and we had family of 6 and 3 cars. We could only park one vehicle and had to pay over 400 to park for the other two vehicles off site. Also, couch and throw pillows had stains on it looked like blood, curtain had stains on it, cleaner could have done a better job of cleaning. I took pics of everything. Also curtain rod bracket barely hanging and the room was 76 degrees when we got there.