1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Jekyll Island, Georgia
Positive section of review
It was a quiet area and the room was clean. The staff was nice and helpful. We loved the complimentary breakfast that included a choice of juice, Coffee, bagels, make your own waffles, toast, scrambled eggs, ham or sausage, muffins, etc.
Negative section of review
The room had a damp feeling (like they just washed the rug and the room was closed without the AC on), and the beach is across the street but you have to walk behind another hotel and then down a short boardwalk/sidewalk, so quite a walk with all you bring with you (we forgot our cart but you can rent a wagon at the hotel but they don’t have beach towels to use).
Reno, Nevada
Positive section of review
I think the staff deserve a raise by just how professional they are
Tulsa, Oklahoma
Positive section of review
The bed was so comfortable and the hotel was clean.
Negative section of review
The hot tub wasn't hot.
Essex, Connecticut
Positive section of review
Didn't partake of breakfast
Negative section of review
Heating system in our room (room #2) was inoperative, but was fixed within our time expectations.
Clarksville, Tennessee
Positive section of review
In a convenient location
Caryville, Tennessee
Positive section of review
The owners an tv
Negative section of review
Bath room tubs like to stop up or drain slow
Santa Barbara, California
Positive section of review
Fine location.
Negative section of review
Room size. Though expected, not enough room to your mind.
Orlando, Florida
Positive section of review
Very clean!
Negative section of review
We liked everything!
Kingwood, Texas
Positive section of review
Very clean
Teton Village, Wyoming
Positive section of review
Location
Negative section of review
Too many inconveniences. With renovations/construction it was difficult to Check in not to mention move luggage, and park. There was no updated property map detailing information about areas under construction, guest access areas and other amenities and where they were located. Absolutely no restaurant, pool, spa, or gym facilities were available on site. The website said these amenities would be available at their sister property Alpenhof, next door, but they were also not available or offered!!! Also, our in room spa tub was broken and so we could not even enjoy that! We were first time visitors/guests to Jackson Hole and our two night $500+ stay at this 4 star hotel was not worth what we paid. May 19-21, 2025.