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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Cleveland, Ohio
Positive section of review
The only bright spot was the cleaning lady that was working her butt off to try to accommodate everyone they were sending to her floor she hadn’t finished yet. Pretty sure she quit and I do not blame her.
Negative section of review
Came to check in a little early, they said there wouldn’t be rooms until the regular check in at 3:00. No big deal. Came back at 3:00, was given room keys and sent up to our room. Upon arriving to our floor we quickly realized our room and the majority of the rooms hadn’t been cleaned yet. Upon notifying the front desk, we were told we could come back down and get another room, but it wouldn’t be ready either.. (so why offer it?) We waited in the hallway almost two hours while the one little lady worked her butt off to make her way down the hall and clean as fast as possible, she was visibly upset. The check in delay caused us to be late to the event we were in town for. In the elevators we overheard other guests mention things like their keys wouldn’t work, broken tvs, no hot water, etc… something is seriously wrong here. I wouldn’t recommend this place to my worst enemy.
San Leandro, California
Positive section of review
Room was clean Balcony Looked out towards the pool The lady who helped us check in was very polite and friendly had great customer service Shower Water Was Hot The Location Was Great I Love The Water
Negative section of review
Room Had A Slight Smell Hot Tub Jets Did Not Work Breakfast Were Light Refreshments ( Bagel- No Cream Cheese, Belgian Waffle- Kid Size The bed was pretty small but I still got some good sleep The Shower Was Also Pretty Small for a person with weight on them
Washington, D.C., District of Columbia
Positive section of review
Pretty much everything. It has its small faults, but what place doesn’t? Overall I rate it very high
Negative section of review
Nothing to me stands out as so incredibly bad that it needs to be harped on. No place is perfect, but this property is impressive IMHO.
Paso Robles, California
Positive section of review
Location was great for our travel plans. Check in was easy and front desk was friendly and helpful.
Negative section of review
We like everything. The hot tub could have been a little hotter.
Lake Forest, California
Positive section of review
There are many places to eat close by the property is very clean and very nice
Negative section of review
Just wish it had a swimming pool, but no worries you can always go to a Sister facility to use theirs
Branson, Missouri
Positive section of review
Room was clean and comfortable
Negative section of review
There was not an elevator. Our room was on the second floor, and there was no elevator or assistance getting our luggage up the stairs.
New York, New York State
Positive section of review
Design Bed comfort People
Negative section of review
Elevator waiting
Pigeon Forge, Tennessee
Positive section of review
The bed was comfortable.
Negative section of review
Up on a hill to get to it.
Myrtle Beach, South Carolina
Positive section of review
Pretty much everything
Negative section of review
The beds, too springy, uncomfortable
Oceanside, California
Positive section of review
Nice place