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When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bend, Oregon
Positive section of review
Great branding! I love the thoughtful design, it is fun and inviting. The pool was super fun, we went every day. The have a pool party on Sundays that seems to attract a lot of locals with DJs, was a really good time. We found the beds to be super comfy. There are a lot of really cute common areas to hang outdoors with your friends and family. These areas are well maintained and on theme with their branding. They’ve also got really nice bikes available for rental. We stayed for 5 nights. The location was very close to all of the main areas of town, just a 5 minute drive by car, not quite walkable because of a busy road you would need to cross. Enjoyed the two breakfast food trucks outside, they serve tasty burritos and coffee, but only Tuesday through Saturday.
Negative section of review
I wanted to give the hotel a perfect review but there are a couple things they could work on. First of all, the shower pressure was excellent and I liked how high the showerhead was, but the showerhead was in a fixed position. Every single time I showered there I would get blasted with cold water intermittently during the shower. With the showerhead, not being movable, there was no way for me to get out of the cold water stream. I just had to handle it until it got warm again or get out of the shower. I have a ton of hair so I can't just get out of the shower in the middle of washing my hair, that stuff has got to get rinsed out. Secondly, I appreciate that they don't clean the room every day. That seems like a waste to me. They told me at the front desk to let them know if there was a day I'd like to get my room cleaned before 11 AM that morning. So on Sunday morning at 8:15 AM I walked over to the front desk to ask to have our room cleaned that day and was told that because there were so many checkouts that they can't clean my room that day but would clean it the next day instead. Well, the next day was one day before we were leaving so it didn't really make sense. Also, our trash cans were running over, we were out of toilet paper and we needed new towels. So I ended up getting trash bags, towels, and toilet paper from reception and bringing them back to the room and then bagging up all of our trash and putting it outside the room. It wasn't the end of the world, but if they weren't available to do the room on a specific day, it would've been nice to get a heads up. We could've gotten it done the day before. Lastly, as much as I liked the aesthetic of the room, the bedframe is oversized and juts out just a little bit. It's dark brown, and the room is kind of dimly lit (nice aesthetic). I smacked both of my knees on that bedframe on different days and my man also smacked his knees on it.
Palmer, Alaska
Positive section of review
Although the outside of the building looked a bit run down, we were pleasantly surprised by the inside. Looks freshly painted and it's nicely decorated. The room is large, clean, and has a comfy bed. Great location. Walking distance to restaurants and easy driving to attractions.
Negative section of review
1. The windows in the room cannot be opened and there is no air conditioner. I know it's Alaska, but it is warm here during the day in early August and it makes the room hot and stuffy. There were several fans and the window in the bathroom could be opened. We put one fan in that window and the other in front of the bathroom to try to blow the cool air into the room, it helped, but we only needed to sleep with a top sheet, no blanket. 2. We were on the second floor and had to carry our suitcases up the outside long flight of old metal stairs. 3. The blinds blackout the windows but didn't fit properly, leaving light to come in on both sides of the blinds. 4. The water took around 10 to 15 minutes to heat up in the shower, but then it got very hot.
Kihei, Hawaii
Positive section of review
Location was good. Apartment space was as advertised. Parking easy, the view of mountains.
Negative section of review
The facilities in the kitchen are dated and the air conditioning is a bit finicky. AC can leak and needs special care The kitchen equipment like the stove is a bit finicky...you have to make sure the coils are pushed into there slots correctly or the stove doesn't turn on. The Landry was not built into the room.
Spokane, Washington State
Positive section of review
Location was great. Nice and central. Breakfast and evening cocktails were great.
Negative section of review
Division street was very noisy because of the street racers with no mufflers. They went until 2 AM!
Santa Ana, California
Positive section of review
I liked the price, and convenience of being around feasible stores.
Negative section of review
Nosey guest, little privacy. As long as boundaries are set in place, this place has potential.
El Paso, Texas
Positive section of review
Looks nothing like the pictures on the site.
Negative section of review
The sheets, the room and didn't even look clean. Not what I expected.
Whittier, California
Positive section of review
Very clean, will recommend
Las Vegas, Nevada
Positive section of review
Loved our stay! Thank you
Packwood, Washington State
Positive section of review
The price. Good location No breakfast offered.
Negative section of review
Clean carpet, air conditioner that worked, clean blanket /the extra one, larger fridge, and just upgrade everything!!! Trash all over the place. Not inviting at all. Would not have booked if I had known what I know now.
Galesburg, Illinois
Positive section of review
staff was pleasant
Negative section of review
no hot water to shower with, room smelled like cigarette smoke