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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Glendale, California
Positive section of review
The hotel itself has a good appearance, clean and in a good location accessible to stores and freeways. I don't know what an actual room looks like cause I wasn't allowed to use a restroom or wait for my companion the 20 min. That she was running behind schedule. The young lady said she would cancel my reservation but come to find out not only did she make me feel uncomfortable when I was there but I was charged for a reservation that she DID NOT honor. That's really not fair
Negative section of review
The lady in the lobby was not taught or she didn't receive the corect training in customer service. She didn't cancel my reservation like she said she did. It was a busy day so I'm sure she gave my reservation away to another guest more to her liking.
Philadelphia, Pennsylvania
Positive section of review
The hotel is very well located, right on one of Philadelphia’s main streets. It’s an excellent choice for business travel, there’s a meeting space in the lobby, and the rooms have plenty of space for working comfortably. The staff was also really friendly and welcoming.
Negative section of review
The room was a bit outdated for the hotel style.
Las Vegas, Nevada
Positive section of review
Great hotel we stayed there any time we went to Vegas
Negative section of review
Location and comfort
Arcadia, California
Positive section of review
Indoor pool Free breakfast ( real breakfast) Staff
Negative section of review
Nothing
Warrenton, Virginia
Positive section of review
Location, price,dog friendly comfortable
Negative section of review
Room cleanliness
Shreveport, Louisiana
Positive section of review
Nice people, quick to deal with problems
Negative section of review
No recognizable signage : I wouldn't have found it without Maps Navigation. If I could have safely continued to drive, I would not have stayed... even with forfeiture of my funds. Questionable electric outlets. There is a two inch open gap under the exterior door. Slow flushing toilet. Rusted lamps and bases. The refrigerator wasn't working, and then the replacement refrigerator had heavy hoar frost inside the freezer. Unfortunately, the bare minimum of a continental breakfast offering : 3 individual mini-packages of Hostess mini-doughnuts, 3 bulk containers of cereal, coffee, No one at the front desk for 9 am check out. Lights weren't even alight in the lobby/front desk/breakfast area.
San Francisco, California
Positive section of review
good location. friendly staff
Negative section of review
definitely in need of some updating. expensive for a hotel that has seen better days
Kailua-Kona, Hawaii
Positive section of review
Love the location. Clean.
Negative section of review
Bed was pretty stiff.
Lubbock, Texas
Positive section of review
Homey type atmosphere
Negative section of review
Nice area but lots of vagabonds at night