1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Long Beach, California
Positive section of review
This isn't a traditional hotel so it feels unfair to comment on The Queen Mary like how I would with other hotel. I would say though, with what they have on hand, the hotel staff did an amazing job to provide comfort to the guests while preserve the historical value for the ship. It almost feels like staying on a cruise ship, one just never leave. The room layout is a bit entangled, but perfectly understandable. All staff we talked to, especially the bell service, are really welcoming and happy to help. A really great experience!
Negative section of review
The bathroom though are really tiny. Again, understandable, but the bottom of bathtub is curvy in our room - ie there is no flat surface to stand while shower. It worked out fine for us, but I imagine it might be challenging for some other guests.
Pigeon Forge, Tennessee
Positive section of review
The location was great close to the park way but still peaceful.
Negative section of review
There was really anything i didnt like
Columbus, Ohio
Positive section of review
The property was nicely, conveniently located near highway
Negative section of review
Half of the staff was kind of grumpy well actually just the guy that attended the desk in the morning was very grumpy as if he didn’t wanna be there. Bad communication also the towels were extremely old and stained and need to be replaced. Had red stain stains on them yellow stains on some some were just plain or dingy dirty looking leftover sent and last, but not least there was a blackout electric went out. I know that was nothing they could control, but they didn’t have generators for back up.
North Conway, New Hampshire
Positive section of review
Well done and inviting
West Atlantic City, New Jersey
Positive section of review
Peaceful and relaxing
Negative section of review
Peaceful
Cranberry Township, Pennsylvania
Positive section of review
Close to everything
Negative section of review
Smelled musty
Las Vegas, Nevada
Positive section of review
Food and pool
Negative section of review
The air conditioner didn't work called to get working. They came and worked on it said it was fine but still didn't work. The sink was plugged got it fixed but would take forever to drain.
Prescott, Arizona
Positive section of review
Both check in and check out were smooth, the staff I interacted with was friendly, despite being on a major road that leads into a highway it was very quiet (almost too quiet for me)
Negative section of review
A lot of my gripes is usual hotel staying complaints, towels were a bit to stiff and scratchy, pillows were a bit too fluffy
Gallipolis, Ohio
Positive section of review
Location, cleanliness, friendly staff.
Negative section of review
The pool and spa were closed for servicing the days I was there. Also, they were having trouble with the exterior doors opening easily.