1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Boise, Idaho
Positive section of review
Location was close to friends neighborhood; mall within walking distance but quiet location; staff who checked me in very welcoming
Negative section of review
No complaints
Philadelphia, Pennsylvania
Positive section of review
Nothing besides the front desk who was by herself and no one was there had to wait in front desk for an hour
Negative section of review
Everything the sheets were dirty there was water in the toilet no customer service
Gettysburg, Pennsylvania
Positive section of review
The rental was very clean and comfortable. It was close to Gettysburg.
Napa, California
Positive section of review
Good location affordable, clean breakfast included.
Negative section of review
A little bit pricey .
Yonkers, New York State
Positive section of review
The bed is comfortable
Negative section of review
The restaurant connected has me park full price and they didn’t give us what we wanted and some stuff were missing. You couldn’t bring breakfast to the room. You couldn’t change room to a different room we actually would want
Williams, Arizona
Positive section of review
The location only.
Negative section of review
I paid $426 for my stay, we were called"stay over" NO housekeeping service at all, we cleaned our own room and bathroom, emptied our own trash, the breakfast had stale donuts,no eggs, or any gluten free diabetic offerings. Our key had to be replaced, because it quit working. Some staff was ok, others rude. I come to Williams three times a year, now I know where NOT to stay. Would NEVER recommend this hotel to anyone.
Pigeon Forge, Tennessee
Positive section of review
Our room was clean and comfortable. It was close to the rooftop pool where we watched the fountain in the evenings.
Spokane Valley, Washington State
Positive section of review
The property was well maintained and check-in was efficient.
Negative section of review
Too close to the freeway and very noisy.
Los Angeles, California
Positive section of review
Location
Negative section of review
Hotel needs reno. Room not looking exactly like what I saw on the internet. No toothpaste, fridge, microwave.
Sarasota, Florida
Positive section of review
Nothing
Negative section of review
I booked what was clearly listed as a 2-bedroom suite, but upon arrival, I was given a single room with two beds. The hotel informed me that they don’t even have 2-bedroom suites, and claimed the issue was due to a misleading listing on Booking.com. When I contacted Booking.com, they acknowledged the listing was indeed confusing and inaccurate. Despite this, the hotel insisted on charging me for the first night if I canceled, even though I was not receiving what I had originally booked. To make matters worse, the staff were rude, dismissive, and showed no willingness to resolve the issue. Overall, it was a frustrating and disappointing experience. We walked over to Westin and stayed there and will definitely return there next time.